IT Tech Analyst

Huntington National Bank • Columbus, OH

109d

About The Position

The IT Tech Analyst serves primarily as a project team member in the review of project, design, and technical deliverables.

Requirements

• Bachelor's degree.
• 1 year programming experience, or successful participation in the Tech Youth Program.

Nice To Haves

• Strong technical skills and a good understanding of software development principles and project lifecycles.
• Strong business and technology aptitude with a willingness to learn and understand business and software solutions.
• Excellent verbal and written communications; ability to explain project risks and issues, and IT related concepts clearly and concisely.
• Highly motivated with strong organizational, analytical, decision making, and problem-solving skills.
• Ability to build strong partnerships and to work collaboratively with all business and IT areas.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• High level of professionalism and confidence with the ability to build credibility with team members and business partners.
• Good understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards.
• Technical writing capability.
• Knowledge/Understanding of database design schemas and data modeling.
• Ability to translate technology into relatable concepts for business partners.
• Knowledge/Understanding of middleware and discovery technologies.
• Experience with data analytics.
• Experience scripting with: JavaScript, Web Services, HTML, CSS, Jelly, and Angular JS.
• Conceptual and Analytical Thinking.
• Accountability and Attention to Detail.
• Commitment to Quality.
• Continuous Improvement.
• Teamwork and Collaboration.
• Customer Service Orientation.
• Written and Verbal Communication Skills.

Responsibilities

• Update and maintain technical documentation for projects and assignments using the appropriate tools and deliverables.
• Proactively research, identify, and resolve issues and/or code as necessary.
• Participate in the implementation of software programs, platform solutions, etc.
• Participate in release activities and on-call rotations as needed.
• Be part of a team involved in code reviews and unit testing efforts.
• Work with the team to respond to and answer questions generated by internal IT teams.
• Create and maintain automated test scripts, system documentation, run books, and/or manuals.
• Perform other duties as assigned.
• Support the Change team in the management of applications and infrastructure to ensure no adverse impact on production services and the technical integrity of the applications.
• Assist with daily change reconciliation processes.
• Assist colleagues with completeness and quality of change information entered in the change management system and work with change owners to correct deficiencies.
• Assist with colleague questions and support of the Change Management application and workflow in ServiceNow.
• Attend required Change Management meetings.
• Demonstrate an overall understanding and knowledge of the supported applications and production environment.
• Manage multiple initiatives simultaneously.
• Work towards making improvements in the Change Management process.

Benefits

• Flexible work arrangement options.
• Equal Opportunity Employer.
• Tobacco-Free Hiring Practice.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees