IT Systems & Network Manager

Portco Packaging•Woodland, WA

4d•Onsite

About The Position

In the role of IT Systems & Network Manager, is responsible for supporting and managing the organization’s IT infrastructure, network systems, cybersecurity, and technology operations. This role ensures reliable, secure, and efficient systems across office and production environments while leading IT projects, system improvements, and vendor coordination. Team innovations to encourage personal growth, professional development, and fun! Hands-on training provided to kick start your career! Relationships, rewards, and recognition! Inspirational core values of Integrity, Engagement, Accountability and Compassion! Vital benefits to keep you healthy and enjoying a good work-life balance! Endless potential for growth! Are you ready to THRIVE together? If so, Portco Packaging has a great opportunity for you! Who is Portco? Look no further! Watch this 1-minute video that highlights what we’re all about: Click Here! This is a full-time on-site position located in Woodland, WA. Benefits include medical, dental, and vision, short- and long-term disability, life insurance, 7 paid holidays (after 90 days of service), and generous PTO accruals from day one!

Requirements

Knowledge of networking, data communications, workstation setups, and enterprise systems
Understanding of system integrations, cybersecurity principles, and infrastructure management
Ability to communicate verbally and in writing effectively in English
Proficiency with Microsoft Office Suite and other Portco software
Ability to interact professionally with employees, vendors, and leadership
Strong analytical, troubleshooting, and problem-solving skills
Effective organizational and time management skills
Ability to work independently and as part of a team
Ability to accurately and efficiently perform data entry and documentation
Associate degree in Computer Science, Information Technology, or related field, and/or equivalent experience
5+ years of experience in IT systems, network administration, and user technical support

Nice To Haves

Manufacturing industry experience preferred

Responsibilities

Maintain network systems, servers, data communication lines, and related hardware, software, and applications
Install new hardware and modify or upgrade existing hardware and systems
Maintain email and organizational IT services; add and remove users, accounts, permissions, and access
Communicate with end users to understand, troubleshoot, and resolve IT and system-related issues
Provide help desk support ranging from basic troubleshooting to advanced technical issue resolution
Conduct diagnostics, testing, and monitoring to ensure optimal system performance and minimal downtime
Install and maintain peripheral devices, including printers, routers, switches, hubs, TVs, and other equipment
Support IT needs throughout the production floor and administrative offices
Manage system updates, patches, backups, and recovery processes
Assess cybersecurity risks; design, implement, and maintain security tools and procedures, including firewalls and antivirus protection
Provide cybersecurity guidance, policy recommendations, and risk mitigation strategies
Collaborate with leadership to review and analyze hardware and software needs and recommend improvements
Lead IT projects from planning through implementation and rollout
Integrate new technologies into the existing environment and ensure systems function together effectively
Coordinate with vendors for hardware, software, licensing, and technical support
Create and maintain data reports, system logs, documentation, and IT knowledge base materials
Conduct training for employees on new and existing software, hardware, systems, and IT policies
Maintain knowledge of trends, developments, and emerging technologies
Continuously evaluate and improve IT systems, workflows, and processes