IT Systems Engineer (61704)

UNION COMMUNITY CARELancaster, PA

About The Position

The IT Systems Engineer is responsible for designing, implementing, and maintaining the organization's IT infrastructure. This role ensures the reliability, security, and scalability of systems and networks to support Union Community Care’s mission of delivering exceptional patient care. The IT Systems Engineer works closely with the IT team and other departments to optimize technology solutions and support operational needs.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
  • 5+ years of experience in IT systems engineering, administration, or a related role.
  • Strong knowledge of networking, security, cloud computing, and virtualization technologies.
  • Experience with Windows and Linux server environments.
  • Expertise in system monitoring, troubleshooting, and performance tuning.
  • Familiarity with IT compliance standards and security frameworks.
  • Strong problem-solving skills with a proactive and analytical approach.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Occasional after-hours work required for system maintenance and emergency response.

Responsibilities

  • Design, implement, and maintain IT infrastructure, including servers, networks, cloud services, and storage solutions.
  • Monitor and troubleshoot system performance issues, ensuring high availability and reliability.
  • Ensure compliance with security best practices, policies, and regulations, including HIPAA requirements.
  • Administer and support enterprise applications, virtualization platforms, and cloud-based services.
  • Implement system upgrades, patches, and enhancements to maintain security and performance.
  • Manage backup and disaster recovery strategies to ensure business continuity.
  • Support IT automation initiatives and improve efficiency through scripting and configuration management tools.
  • Collaborate with IT support staff to resolve escalated technical issues.
  • Maintain documentation of systems, configurations, and processes.
  • Research and recommend new technologies to enhance IT operations.
  • Provide technical guidance and mentorship to junior IT staff.
  • Assist in managing IT vendors and third-party service providers.
  • Perform other work-related duties as assigned.
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