IT Systems Engineer

BearCom • Garland, TX

1d

About The Position

As a Systems Engineer, you will work directly with senior engineering to proactively identify and address all problems, including, but not limited to, PC issues, setup, and configuration. You will also have to troubleshoot some server issues, website issues and network issues. The Systems Engineer needs to have understanding and/or superior knowledge of general PC Lab and Help Desk activities, desktop, laptop, software, network, systems, Exchange, and Citrix Xen.

Requirements

• Must have a minimum of 2 years of help desk experience with end user hardware, Microsoft Windows OS, Microsoft Office, and active directory.
• Must have solid interpersonal skills – Professional and personable, strong verbal and written communication skills
• Must possess good troubleshooting skills – software and hardware
• Must be self-motivated – start and follow-through
• Ability to quickly learn, utilize and train others on unfamiliar software
• Strong focus on customer service
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Nice To Haves

• CompTIA A+ and MCSE preferred.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Background checks are part of the hiring process, which may include a Motor Vehicle Check

Responsibilities

• Strong hardware support: General troubleshooting and setup of desktops, laptops, printers, handheld and other peripheral devices
• Strong operating support experience including Microsoft Windows XP through Windows 10 and Apple OSX
• Software support: Microsoft Office, Citrix, RightFax and other custom software.
• Supporting Microsoft Exchange /Active Directory

Benefits

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Employee Referral Bonus
• Tuition Reimbursement
• BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities.
• BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed