IT Systems Engineer

Ascent LLC. • Maryland Heights, MO

16d • $74,285 - $96,570

About The Position

Design, implement, configure, and provide daily support of Networking, Virtualization, and Hardware platforms in a mid-market, technology-driven environment.
Support and system management of WAN, LAN, and Core networks
Support and assist internal customers, external clients, as well as appropriate systems vendors to:
conduct requirements gathering and research
resolve issues
ensure documentation standards and procedures for operations are in place
actively seek and evaluate opportunities for process improvements
Participate in on-call rotation as well as other after-hours support and maintenance activities as necessary.
Develop automation routines to replace manual processes and increase efficiency.
Troubleshoot complex network and application issues when escalated.
Provide effective technical documentation to clearly communicate procedures to other IT personnel.
Mentor team members in areas of strong functional expertise to assist with team cross-training and development.
Complete certification training on new technologies, compliance standards, and security on an annual basis (Security+, Project+, ITIL, etc)

Requirements

• 5+ years of experience as a Network Infrastructure / IT Systems Engineer or similar relevant experience
• Associates Degree in Information Systems / Computer Science preferred
• Strong knowledge of VMware and related virtualization technologies (vCenter, Hyper-V, etc.)
• Understanding of cloud solutions and associated technologies (AWS, Azure, GCP, etc.)
• Strong understanding of Microsoft Exchange and Microsoft 365 administration
• Knowledge of Veeam Backup & Replication / Backup Technologies
• Knowledge of Windows scripting – PowerShell specific to Windows, VMware and VSAN
• Thorough understanding of server and client platforms along with networking and internet fundamentals
• Understanding of VSAN, VxRail, SAN Storage technologies
• The candidate must possess strong problem solving and troubleshooting skills
• Candidate must possess strong documentation and communication skills
• The candidate must be flexible and able to adapt to a rapidly changing environment
• The candidate must have a broad range of technical skills with a strong desire to expand skillset constantly
• Must have the ability to follow established Change Control procedures to prevent unexpected interruptions to the production environment
• The candidate must possess exceptional customer service skills
• The candidate must have excellent written and verbal communication skills
• Must be able to work in a team environment and self-manage tasks
• Must be a positive, self-motivated individual who can complete goals independently

Responsibilities

• Design, implement, configure, and provide daily support of Networking, Virtualization, and Hardware platforms in a mid-market, technology-driven environment.
• Support and system management of WAN, LAN, and Core networks
• Support and assist internal customers, external clients, as well as appropriate systems vendors to: conduct requirements gathering and research, resolve issues, ensure documentation standards and procedures for operations are in place, actively seek and evaluate opportunities for process improvements
• Participate in on-call rotation as well as other after-hours support and maintenance activities as necessary.
• Develop automation routines to replace manual processes and increase efficiency.
• Troubleshoot complex network and application issues when escalated.
• Provide effective technical documentation to clearly communicate procedures to other IT personnel.
• Mentor team members in areas of strong functional expertise to assist with team cross-training and development.
• Complete certification training on new technologies, compliance standards, and security on an annual basis (Security+, Project+, ITIL, etc)

Benefits

• Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
• Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees