IT Systems Administrator - Temporary Position

The Museum of Flight•Seattle, WA

6h•$32 - $38•Onsite

About The Position

Do you like to be challenged with complex problems and love creating elegant solutions? The Museum of Flight is expanding our Information Technology team to support internal growth and new innovations in software, hardware, end-user experiences, and the next generation of digital access for Museums. If you want to make a big difference on a small team, are highly organized, can effectively communicate complex ideas, and have managed multiple projects, we want to hear from you. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply. This is a 4-6 month temporary position Summary The Systems Administrator supports the mission of The Museum of Flight by being responsible for the reliable day-to-day operation, maintenance, and security of the organization’s IT infrastructure. They install, configure, and support servers, networks, and end-user devices across local and wide area environments. This role ensures the availability, performance, and integrity of email systems, data storage, applications, and connectivity to support continuous business operations.

Requirements

Associate degree in a related field preferred, or commensurate experience of the subject
Minimum of four (4) years’ work experience in IT systems administration.
Strong project management knowledge with a demonstrated ability to deliver on time and on budget.
Well organized, customer service driven and excellent interpersonal skills.
Computer proficiency in a Microsoft Windows environment.
Ability to work collaboratively in a dynamic work environment
Ability to navigate ambiguity and adapt to evolving priorities.

Nice To Haves

Proficiency in -specific software (e.g., SmartSheet, Azure) desired.
Experience with Smartsheet, Raisers Edge, Salesforce software preferred.

Responsibilities

Systems & Infrastructure Administration Manage Windows Server environments, Active Directory, DNS, DHCP, GPOs, file systems, and user provisioning. Maintain hybrid identity infrastructure (Microsoft Entra ID/Azure AD) and integrations with Microsoft 365, SharePoint, and Teams. Monitor and optimize server performance, storage, backup solutions (Rubrik), and virtualization environments (Hyper-V/VMware). Serve as the primary Tier 3 escalation point and provide Tier 2/3 escalation support to staff, swiftly resolving complex operational issues
Enterprise Applications Configure roles, permissions, workflows, custom forms, and analytics dashboards. Support integrations with Smartsheet, Salesforce, applicable CRM , Blackbaud Raiser's Edge donor/fundraising platform, and other nonprofit business systems. Partner closely with the Finance & Operations to streamline data flows, ensure reporting accuracy, and automate administrative processes.
Networking & Connectivity Configure and manage firewalls, Fortinet (Brocade Extreme Network), and switching architecture. Monitor LAN/WAN infrastructure, troubleshoot latency, access control, and site-to-site connectivity. Ensure uptime and resiliency across office, construction, retail, and remote field environments.
Projects & Documentation Contribute to IT projects: hardware refreshes, cloud migrations, network upgrades, disaster recovery planning. Develop technical documentation, SOPs, user training guides, and knowledge base articles. Collaborate across departments to assess technological needs and recommend scalable solutions.
Dedicated Security and Digital IP Protection Proactively enforce security policies (e.g., GPOs) across all servers and endpoint devices in alignment with organizational standards and regulatory compliance. Manage access controls and conduct regular user access reviews across core business systems (e.g., Abila MIP / Microix, Raiser's Edge, SharePoint) to protect sensitive donor and financial data (Digital IP). Manage security tools, interpret alerts, and actively participate in the Security Incident Response process, escalating critical findings to the IT Director. Manage and monitor the data storage and backup infrastructure (Rubrik) to ensure the integrity and rapid recovery of core institutional assets and IP.