IT Systems Administrator

New Hampshire Public Radio • Concord, NH

2d • $65,400 - $85,000 • Onsite

About The Position

New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation.

Requirements

• Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications.
• Demonstrated knowledge of computer networking and switch configuration.
• Hands-on experience with Microsoft 365 administration.
• Hands-on experience with firewalls, Fortinet or SonicWall preferred.
• Strong analytical and diagnostic skills to identify and resolve complex technical issues.
• Diligence in managing system configurations, security settings, and documentation.
• Record of providing excellent customer service.
• Excellent communication, organizational, and time management skills.
• Ability to work effectively both independently and collaboratively.
• A valid driver's license and satisfactory motor vehicle record.
• Ability to lift up to 50 pounds.

Nice To Haves

• Some scripting experience is a plus.

Responsibilities

• Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems.
• Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users.
• Support FortiGate firewall and Cisco Meraki switch infrastructure.
• Manage Microsoft 365, Entra, Azure, and Intune environments.
• Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure.
• Maintain CrowdStrike endpoint protection and vulnerability scanning.
• Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans.
• Participate in the assessment, specification, and implementation of hardware and cloud solutions.
• Provide user and systems support as part of a rotating on-call 24/7/365 support structure.
• Develop and/or maintain department procedures and documentation for applications and hardware.
• Manage cloud phone and messaging systems.
• Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided.
• Other duties as assigned.

Benefits

• NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center.
• Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree