IT Systems Administrator

Remarcable, Inc.•Omaha, NE

22d•Onsite

About The Position

Remarcable Inc. is seeking an organized and hands-on IT Systems Administrator to support our fast-growing SaaS company. This high-impact role ensures our internal team’s (primarily macOS) technology needs are met. You will manage our IT infrastructure, oversee hardware and software provisioning, respond to help desk requests, and build foundational IT processes as our first dedicated IT hire. This role reports to the Operations Manager and is based onsite at our Omaha office. Our team is made up of experts from across the electrical and distribution industries, working together to modernize the way contractors and suppliers do business. Our Mission To drive technology adoption in construction and deliver better efficiency, visibility, and communication to our customers.

Requirements

3+ years of IT generalist or systems administration experience, ideally in a cloud-first or SaaS environment.
Associate degree (or higher) in Computer Science, Information Technology, or a related field preferred.
Tech-savvy problem solver with a learning mentality; able to research, evaluate, and adapt solutions.
Strong experience with macOS and Windows device management (Jamf & Intune).
High familiarity with Microsoft 365 administration and SSO (Teams, SharePoint, Azure AD).
Solid understanding of networking fundamentals (Wi-Fi, DHCP, DNS, firewalls).
Experience with IT ticketing systems and troubleshooting in Mac and PC environments.
Excellent organizational and communication skills with a customer-first mindset.
Comfortable working independently and building IT processes from the ground up.

Nice To Haves

Exposure to cybersecurity principles (system protection/defense and incident investigation).
Familiarity with compliance frameworks like SOC2.
Light scripting experience (PowerShell, Bash, etc.) and SQL query experience.
Certifications such as CompTIA or Microsoft.

Responsibilities

Device Management & Provisioning
Set up and manage macOS and Windows laptops.
Ensure smooth onboarding/offboarding of users and devices.
Office & Network Infrastructure
Maintain office network (Wi-Fi, firewalls, printers, conference rooms).
Troubleshoot connectivity and hardware issues.
Software & License Management
Administer licenses for core SaaS platforms (e.g., Microsoft 365, Salesforce).
Identity & Access Management
Administer MS 365 and Azure to manage user accounts, SSO, MFA, and access policies across tools.
Coordinate with IT vendors, ISPs, and software providers.
Process & Documentation
Create IT policies, user guides, and internal documentation.
Help design scalable systems and processes as the IT function grows.
Ad Hoc Support
Provide responsive tech support for employees.
Troubleshoot issues in macOS, Windows, and common productivity tools.