IT Systems Administrator

Alloy Fasteners • Cranston, RI

4d • Onsite

About The Position

We are seeking a highly skilled and detail-oriented IT Systems Administrator to manage and support our organization's IT infrastructure across multiple platforms and locations. This role involves the administration of Office 365, Windows Servers, VOIP systems, end-user devices, and business-critical applications like Inxsql. The ideal candidate will be proactive, security-conscious, and capable of working independently and collaboratively.

Requirements

• Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience)
• 3+ years of experience in IT systems administration
• Strong knowledge of Microsoft 365, Windows Server environments, and VOIP systems
• Experience with ERP systems, preferably Inxsql
• Familiarity with PHP, SSRS, and AWS services
• Excellent troubleshooting and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

• Microsoft Certified: Azure Administrator Associate
• CompTIA Network+ / Security+
• RingCentral Certified Administrator
• AWS Certified Cloud Practitioner

Responsibilities

• Office 365 Administration
• Manage user accounts: add/remove users, assign licenses
• Administer Microsoft Entra ID (Azure AD)
• Configure and manage Microsoft Teams and Groups
• Enforce security policies including password controls and MFA (Authenticator)
• Manage Exchange Online mailboxes and permissions
• RingCentral VOIP System
• User provisioning and deactivation
• Maintain and troubleshoot VOIP hardware
• Configure extensions and call queues
• Windows Server Administration
• Windows Server 2019: Manage Domain Controller, DNS, and user accounts
• Configure and maintain network printers
• Perform regular backups and recovery testing
• Windows Server 2022 Datacenter: Manage user access and printer configurations
• Support Inxsql database and OneDrive integration
• End-User Device Management
• Procure, configure, and deploy Windows 11 PCs (desktops/laptops) for local and branch offices
• Install and maintain applications
• Configure network and label printers (Zebra, HP)
• Troubleshoot Ethernet and WiFi connectivity
• Inxsql ERP System
• Manage login permissions and user defaults
• Customize and create reports (SSRS)
• Set up customers, vendors, and items
• Handle invoicing, receiving, lot management, and auditing
• Import files for pricing and mass updates
• Maintain code files and forms
• Remote Access & Security
• Configure and support NetExtender VPN and Remote Desktop settings
• Maintain Exclaimer Cloud for email signature management
• Website & Hosting
• Maintain and update company website (easternscrew.com)
• Work with PHP and DreamHost hosting platform
• Print Management
• Create and edit product prints and documentation
• Cloud Services
• Manage AWS Route 53 DNS configurations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree