IT Systems Administrator

The Smith Center•Las Vegas, NV

5d•$65,000 - $70,000•Onsite

About The Position

The IT Systems Administrator is responsible for the day-to-day operation, maintenance, performance, and security of the organization’s networks and systems infrastructure that support business operations. Reporting to the IT Operations Manager, this role contributes to the development and enforcement of IT policies and standards, and collaborates closely with all departments to deliver reliable, responsive end-user support and services.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field from an accredited college or university; or equivalent experience.
Minimum of four (4) years of progressive IT experience
Exceptional experience in project and time management methodologies.
Demonstrated technical proficiency and working knowledge in several of the following areas: Windows Server environments; 2012r2, 2016, 2019, 2022 Enterprise Wireless Technologies SharePoint Email Security VMware virtualization Configuring Storage Technologies SAN/NAS Advanced Active Directory Management Microsoft Exchange/Office 365 Helpdesk ticketing solutions.
Strong understanding of information technology systems, processes, and governance frameworks, including security, scalability, and business continuity practices.
Experience managing on-premise and cloud-based environments.
Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and translate technical concepts into clear, accessible language for non-technical stakeholders.
Exceptional critical reasoning, problem-solving and decision-making skills.
Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment.
Self-motivated and proactive, with the capacity to work both independently and collaboratively to achieve departmental and organizational goals.
Demonstrated professionalism consistent with a service-focused IT environment, including: Strong attention to detail and accuracy Data-driven decision-making and analytical mindset Sound professional judgment and discretion in handling sensitive information
Ability to interpret, analyze and learn new technologies.
Capability to work effectively under pressure and meet deadlines.
Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments.
This position requires the ability to work varied shifts and extended hours, including evenings, weekends, and holidays, to meet operational needs.
Advanced proficiency in Microsoft Windows Server environments (2012r2, 2016, 2019, 2022 ) and Active Directory administration.
Strong working knowledge of Microsoft 365, Exchange, SharePoint, and related productivity and collaboration tools.
Experience with Azure Entra ID and other cloud technologies.
Experience with VMware or comparable virtualization technologies, including configuration, performance monitoring, and troubleshooting.
Familiarity with data storage technologies (SAN/NAS), backup and recovery solutions, and disaster recovery planning.
Knowledge of information security systems, endpoint protection, and cybersecurity frameworks.
Ability to leverage IT management tools and ticketing systems for monitoring, asset management, and workflow tracking.
Proficiency with the ManageEngine Suite of products and services.

Nice To Haves

Professional certifications in one or more relevant technologies preferred, such as VMware V.C.P., Microsoft, Cisco, CompTIA: A+, Network+, Security+ etc.

Responsibilities

Install, configure, maintain, and upgrade servers (physical and virtual) computers, servers, switches, storage and communications.
Develop, review, and implement back-up and disaster recovery procedures and plans.
Regular testing of back-up and disaster recovery procedures.
Apply security patches, updates, and vulnerability remediation.
Maintain system documentation and IT policies.
Serve as Tier II support, mentor and assist the IT Support Specialist, ensuring problem resolution of business users' issues with a high level of customer service and satisfaction in a timely manner.
Balances security and process controls with business benefits to create an effective business and operating model keeping current with industry standards and global technology developments.
Actively manages IT systems and projects including Cisco Gear, VMWare, Server environment, Cambium Networks, Manage Engine, and is lead with any consultants on any advanced system support.
Assist with development, implementation, and enforcement of all IT policies and procedures to the standards that are required by management.
Oversee IT operations to develop performance reports of all systems and recommends methods to increase and maintain performance.
Perform other duties as assigned in alignment with the scope and responsibilities of the role.

Benefits

Creative and collaborative work culture
Competitive compensation
Comprehensive health, dental, and vision insurance plans
Employee Assistance Program- including counseling, wellness programs, and financial support services.
Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars.
Generous Paid Time Off Plan
Paid Holidays and Personal Holiday Time
401(k) retirement savings plan eligibility on your start date with employer match
Employer-paid disability insurance coverage
Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts.
Safe and paid parking on-site
Training and career growth opportunities
Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events.
Discounts on Starbucks products and merchandise