About The Position

The Systems Administrator role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The successful candidate will also analyze and resolve end-user hardware and software computer problems in a timely and accurate fashion and provide end-user training where required.

Requirements

  • Graduation from a two-year college, trade school or certifications with data processing related course work, four (4) years of network experience.
  • Progressively responsible experience as required above may be substituted on a year-for-year basis for the required training.

Nice To Haves

  • Strong technical knowledge of network and PC operating systems, including Windows and Linux.
  • Extensive application support experience with Microsoft applications and enterprise administrative tools.
  • Working technical knowledge of current network hardware, protocols, and standards, including ITIL, NIST, and CJIS.
  • Hands-on hardware troubleshooting experience.
  • Working knowledge of PowerShell scripting.
  • Solid understanding of the organization’s goals and objectives.
  • Knowledge of the CJIS Security Policy, data privacy practices, and laws.
  • Strong written and oral communication skills.
  • Strong and respectful interpersonal skills.
  • Ability to conduct research into networking issues and products as required.
  • Ability to present ideas in user-friendly language.
  • Ability to always interact respectfully and professionally.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Responsibilities

  • Collaborate on network design and capacity planning.
  • Develop, contribute to, implement, and maintain policies, procedures and associated documentation for network resource administration, appropriate use, and disaster recovery.
  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
  • Interact with vendors, outsourcers, and contractors to secure network products and services.
  • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
  • Co-manage servers, including e-mail, print, and backup servers and their associated operating systems and software.
  • Co-manage security solutions, including firewall, anti-virus, intrusion detection systems, privileged access management, and multifactor authentication.
  • Co-manage all network hardware and equipment, including routers, wireless access points, switches, hubs, and UPSs.
  • Ensure network connectivity of all workstations.
  • Co-administer all equipment, hardware, and software upgrades.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Co-administer and maintain end user accounts, permissions, and access rights.
  • Perform server and security audits.
  • Perform system backups and recovery.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Recommend, schedule, and perform network improvements, upgrades, and repairs in a timely and accurate manner.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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