IT System Administrator
About The Position
Dogwood Industries is seeking a full-time IT Systems Administrator to join our growing team. This role is hands-on and business-critical, supporting our core infrastructure, users, and company ERP system. The Systems Administrator will be responsible for day-to-day IT operations, with a strong emphasis on administering and supporting our ERP platform, which runs on HTML-based applications and Microsoft SQL Server. This role is ideal for a systems administrator who is comfortable working with databases at an administrative and troubleshooting level, without being a dedicated DBA. This position supports facilities in Sedro-Woolley, Everett, and Bothell, WA.
Requirements
- 5+ years of experience as an IT Technician or similar role
- Strong knowledge of workstations, servers, and networking systems
- Strong Knowledge of PDM, SolidWorks software, and SQL Database structures
- Experience with troubleshooting and problem-solving basic computer issues
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong attention to detail
- Strong verbal and writing skills in English
- US Citizen
Nice To Haves
- Associates or Bachelor’s Degree in Computer Science, Information Technology, or a related field
- Technical Certifications are a plus: Microsoft Certified Systems Administrator (MCSA), CompTIA
- Knowledge of NIST 800-171 and CMMC requirements
- Knowledge of Azure and cloud environments
- Knowledge of SQL and databases.
Responsibilities
- Install, configure, and maintain workstation, server, network hardware and software
- Monitor system health, performance, and availability across servers and applications
- Coordinate software updates and upgrades, test new features, and ensure compatibility prior to deployment
- Manage backup, recovery, and disaster recovery processes for servers and databases
- Create, maintain, and update technical documentation for systems, applications, databases, configurations, procedures, and processes to ensure knowledge sharing
- Participate in IT security audits and vulnerability assessments
- Provide on-call support for critical system issues outside regular business hours
- Administer, support, and troubleshoot the company ERP system running on HTML-based applications and Microsoft SQL Server
- Manage the installation, configuration, maintenance, and monitoring of Microsoft SQL Server Standard instances
- Perform database maintenance tasks including backups, restores, patching, permissions, and basic performance monitoring
- Assist with SQL query troubleshooting, data validation, and resolving ERP-related data or performance issues
- Support and maintain SQL databases for SolidWorks, AutoCAD, PDM, and ERP systems
- Work with vendors, internal stakeholders, and MSPs on ERP upgrades, fixes, and integrations
- Administer and maintain Azure Government Cloud environments
- Manage user access, security controls, and compliance-related configurations
- Support connectivity and security of networked industrial equipment and systems
- Maintain inventory of IT hardware, software, mobile devices, and VoIP phone systems
- Respond to and resolve IT support tickets and assistance to end users
- Maintain inventory of IT assets, hardware, and software
- Travel as required between facilities
Benefits
- Health Benefits, including medical, dental and vision
- Company paid and supplemental life insurance
- Short-term disability
- Long-term disability
- Additional voluntary benefits
- Paid vacation, paid sick leave and paid holidays
- 401(k) retirement plan, with employer match
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
