IT System Administrator
About The Position
Woundlocal is seeking a hands-on System Administrator to join our dynamic team. This role is crucial in managing and supporting our companies' IT infrastructure, including Apple device fleet, office software, and network infrastructure. This role is ideal for a proactive problem-solver who enjoys owning systems end-to-end and improving security, reliability, and user experience. You will work closely with a team of software developers and our product manager to support the broader company. This is an onsite based position in Boerne. MORE INFO The medical practice operates under 4 brands: Woundlocal , a mobile advanced wound care clinic serving patients throughout the state of Texas. DMElocal , a DME distributor serving patients throughout the state of Texas. Mindi , a nationwide telehealth platform, sales channel, scheduler, and payment processor.
Requirements
- 3+ years of systems administration experience
- Strong experience administrering Microsoft 365
- Experience manageing Entra ID, MFA, and conditional access
- Hands-on Jamf administration experience
- Experience managing Ubiquiti network infrastructure
- Strong troubleshooting skills across macOS environments
- Ability to work onsite in Boerne
Nice To Haves
- Azure administration experience
- Salesforce administration familiarity
- Experience writing documentation, runbooks, and SOPs
- Exposure to security best practices, access reviews, and compliance controls
Responsibilities
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint/OneDrive, and licensing
- Manage Microsoft Entra ID (user accounts, groups, MFA, conditional access policies)
- Administer Jamf for macOS/iOS device onboarding, compliance, patching, and policy management
- Manage and maintain Ubiquiti network infrastructure (firewalls, switches, wireless access points)
- Monitor network health, performance, and security
- Maintain secure remote access configurations (VPN, MFA enforcement)
- Configure and troubleshoot Zoom Workplace, Salesforce, and mail domain integrations (GoDaddy/M365)
- Support Azure subscriptions and related services
- Provide end-user support for macOS systems, laptops, access issues, and escalations
- Manage user and device onboarding/offboarding with least-privilege enforcement
- Maintain system documentation, SOPs, and operational runbooks
- Maintain backups and basic recovery procedures
- Troubleshoot infrastructure and application issues; escalate when appropriate
Benefits
- 100 % employer covered: Health, Dental, & vision
- PTO and Sick days
- Opportunities for advancement
- Referral program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
