IT-System Administrator

Davey Tree•Kent, OH

61d•Onsite

About The Position

The IT - System Administrator is responsible for the configuration, maintenance, and performance of the company's on-premise and cloud-based server environments. This role requires a strong background in both Linux and Windows operating systems, with an emphasis on advancing our Linux administration standards, and monitoring capabilities. The ideal candidate will be a self-starter who can collaborate with our team and help mature our cross-platform server management processes. The IT - System Administrator is an exempt position.

Requirements

Demonstrates advanced knowledge of IT systems, including operating systems, network configurations, and security protocols.
Exhibits strong analytical skills to diagnose and resolve complex technical issues efficiently.
Possesses excellent verbal and written communication skills to effectively interact with team members, vendors, and end-users.
Maintains high accuracy in managing IT systems, documentation, and troubleshooting processes
Works well within a team environment, contributing to collective goals and supporting colleagues.
Shows willingness to learn and adapt to new technologies, tools, and processes as they evolve.
Provides exceptional support to end-users, ensuring their technical needs are met promptly and effectively.
Manages multiple tasks and projects efficiently, prioritizing workload to meet deadlines.
Understands and implements security measures to protect organizational data and IT infrastructure.
Seeks opportunities for improving IT systems and processes, staying updated with industry trends and best practices.
Prefer bachelor's degree in computer science, Information Technology, or a related field
Minimum of 3-5 years of experience in IT system administration or a similar role
Willingness to continue education through online programs or provided training.
Willingness to stay updated with the latest technological trends and adapt to new tools and processes.
Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, or similar.
Proficiency in operating systems (Windows, Linux), network management, and virtualization technologies
Strong analytical and problem-solving skills to diagnose and resolve technical issues.
Excellent verbal and written communication skills to interact with team members and end-users.
High level of accuracy and attention to detail in managing IT systems and documentation.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously

Nice To Haves

Preferred experience with the following systems:
Server virtualization
Network and server infrastructure monitoring
Server configuration and software management platforms
Cloud service providers
SAN and NAS systems
Backup software

Responsibilities

Administer, maintain, and optimize both Linux and Windows Server systems in production and development environments.
Configure, maintain, and enhance infrastructure monitoring systems, ensuring effective visibility across server and application environments.
Define acceptable operating thresholds and performance parameters for critical systems and ensure the team receives meaningful and actionable alerts when systems deviate from these baselines.
Manage data backup processes and ensure the ability to recover data in case of system failures.
Maintain clear documentation of configurations, processes, and system dependencies.
Install and update software applications, ensuring compatibility and security.
Work closely with the Network, Security, and Application teams to ensure systems are secure, compliant, and highly available.
Work with end users to diagnose and resolve advanced server, network, and application issues that require deeper technical expertise.
Participate in incident response, root cause analysis, and problem resolution for server-related issues.
Contribute to capacity planning, performance tuning, and disaster recovery efforts.
Perform other related duties as assigned.
Follow all company policies, procedures, and work rules.

Benefits

Group health plans
Short-term and long-term disability insurance
Life insurance
Paid parental leave
401k with up to a 4% company match
Employee Stock Purchase Plan: opportunity to buy company stock at a 15% discount
Holidays and paid time off
Payroll savings plan
Charitable matching gift program
Employee referral bonus program
Employee Educational Scholarship
Davey Family Scholarship
20% discount on all Davey services
Cell phone discounts
Vehicle purchase discount program
Plus, so much more!
All listed benefits available to eligible employees on Day 1