Overview Provide 7x24x365 support to the organization. Organize and plan deliverables to insure that all data, image, and video network systems are maintained at appropriate service levels. Act as an escalation point for Level 1 and 2 System Administrators. Provides network expertise and guidance in the areas of research, evaluation, selection, development, implementation, and support. Responsible for documentation of physical and logical layouts, standards in architecture, and standards for builds of file servers, application servers, and database servers across the enterprise. Responsible for training and mentoring support staff in current technologies being implemented across the enterprise. Responsible for monitoring and troubleshooting of enterprise servers. Responsible for working with and leading disaster recovery and business continuity testing and design. Manage, organize, and prioritize project and work load. Maintain, upgrade and manage server operating systems, software, hardware and servers. Install and configure software and hardware. Manage network servers and technology tools. Monitor performance and maintain systems according to requirements. Troubleshoot issues and outages. Ensure security through access controls, and backups. Develop expertise to train staff on new technologies, maintain internal wiki with technical documentation, manuals and IT policies. Mentor junior staff members and train them in work practices and tools.