IT SYSTEM ADMINISTRATOR II

Carilion Clinic • Roanoke, VA

5d

About The Position

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. The IT System Administrator II ensures availability, performance, and security across on-premises and cloud-based environments. Executes system enhancements, supports operational stability, and contributes to modernization and optimization initiatives with minimal supervision. The IT System Administrator II Administers assigned enterprise infrastructure systems and platforms. Maintains system performance, reliability, and security through proactive monitoring and troubleshooting. Implements system updates, upgrades, configuration changes, and enhancements in accordance with established change management processes. Manages user account provisioning, access controls, and system configurations. Supports system integrations and cross-functional technical initiatives. Performs root cause analysis and develops corrective action plans for recurring issues. Develops and maintains technical documentation, standards, and procedures. Provides guidance and technical support to junior team members as appropriate. Participates in on-call rotation and supports after-hours coverage as required.

Requirements

• High school diploma required.
• Minimum of 2 years of related technical experience required.
• Strong analytical and troubleshooting skills.
• Ability to work independently on assigned systems.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Nice To Haves

• Relevant technical certifications preferred.

Responsibilities

• Ensures availability, performance, and security across on-premises and cloud-based environments.
• Executes system enhancements, supports operational stability, and contributes to modernization and optimization initiatives with minimal supervision.
• Administers assigned enterprise infrastructure systems and platforms.
• Maintains system performance, reliability, and security through proactive monitoring and troubleshooting.
• Implements system updates, upgrades, configuration changes, and enhancements in accordance with established change management processes.
• Manages user account provisioning, access controls, and system configurations.
• Supports system integrations and cross-functional technical initiatives.
• Performs root cause analysis and develops corrective action plans for recurring issues.
• Develops and maintains technical documentation, standards, and procedures.
• Provides guidance and technical support to junior team members as appropriate.
• Participates in on-call rotation and supports after-hours coverage as required.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees