IT Support Technician
Forte & Tablada•Baton Rouge, LA
1d•Onsite
About The Position
As a member of Forte and Tablada’s Digital Transformation Team, the IT Support Technician will provide technical support to employees, help maintain system integrity, and contribute innovation to corporate culture. The IT Support Technician will report directly to Forte and Tablada’s IT Manager.
Requirements
- High School Diploma or GED
- 2-4 years of related experience.
- Strong communication and organization skills
- Working knowledge of Active Directory and Microsoft 365 environments
- Transportation for limited travel between sites
Nice To Haves
- Bachelor’s degree preferred
- A+ certification preferred, but not required
Responsibilities
- Helpdesk operations and user support
- Perform system maintenance tasks such as backup and file recovery
- Software installation and configuration
- Maintain documentation of IT infrastructure and troubleshooting procedures
- Create and manage user accounts and permissions
- Diagnosis and resolution of technical issues
- Onsite and remote support of all Louisiana offices
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
