IT Support

ASR INTERNATIONAL • Scott AFB, IL

3d • Onsite

About The Position

Provide technical support for the Education & Training Center at Scott AFB. This role ensures the operability of classroom and testing room technology systems, including PCs, servers, multimedia equipment, and network components.

Requirements

• Proven experience in hardware and software support for educational or similar environments.
• Expertise in Windows Server and Windows OS troubleshooting.
• Familiarity with classroom technology systems (Smart Boards, multimedia projection, AV systems).
• Strong customer service and communication skills.
• Ability to work independently without on-site supervision.
• Must pass background checks and comply with DoD/Air Force security requirements.

Nice To Haves

• Technical certifications and/or relevant degrees preferred.

Responsibilities

• Perform daily maintenance and troubleshooting of PCs, multimedia projection systems, printers, servers, switches/routers, wireless services, and audio-visual equipment.
• Install and configure hardware/software; perform upgrades and virus protection.
• Support instructors and test administrators with login and technical issues.
• Manage inventory and documentation of all tech equipment.
• Maintain network systems and recommend improvements.
• Provide user training on classroom technology as requested.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees