IT Support Tech
About The Position
Take the next step with an exciting and growing company As the only fully integrated maker of premium quality wire, rope, and assemblies, Loos & Co holds a leading position in the global aerospace sector. A division of the Central Wire (CWI) Group of Companies encompassing 12 locations in three countries, 750+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications. Our precision-manufactured components are also used for defense, med tech, and heavy industry purposes around the world, in large part because of the people behind our products. Do you have a strong work ethic? Take pride in a job well done? Are you passionate about contributing to individual and team, company and customer successes? If you’re interested in joining a dynamic work environment that offers opportunities to reach your full potential, we want to hear from you. If you have a passion for customer success and want to grow with a dynamic company that offers opportunities to reach your full potential, we want to hear from you. Interested in working collaboratively in a highly talented, growing IT department? Loos & Co. Inc., is looking to add to our Team. We are seeking a self-motivated, energetic IT Support Technician to join our team in Pomfret, CT. The ideal candidate must be a safety-conscious, detail-oriented, team player with strong follow-up skills. If this is you, we want to hear from you! IT Support Technician I As a member of the Direct Customer Support / Helpdesk Team, the IT Support Technician provides assistance with the maintenance, functionality and efficiency of IT Systems across all Loos/Central Wire locations, including desktop computers, printers, scanners, application software and other peripherals. This role may also be required to assist with IT projects and strategic planning, as well as identifying, maintaining, tracking, and deploying various technologies. Travel to other CWI sites may be required from time to time. Other duties will be assigned as necessary.
Requirements
- safety-conscious
- detail-oriented
- team player
- strong follow-up skills
Nice To Haves
- 1 - 3 years IT support/helpdesk experience (preferred)
- Service and / or systems support experience a plus
- Strong analytical troubleshooting skills
- Organized and detail oriented
- Strong customer service skills are a must
- Understanding of Windows operating systems installation and configuration, Active Directory/Windows domains
- Experience with Microsoft Office 2019/365 Suite
- Experience with PC hardware build and repair
- Knowledge of TCP/IP networking protocols
- Knowledge of cybersecurity fundamentals
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Responsibilities
- Provides assistance with the maintenance, functionality and efficiency of IT Systems across all Loos/Central Wire locations, including desktop computers, printers, scanners, application software and other peripherals.
- Assist with IT projects and strategic planning
- Identifying, maintaining, tracking, and deploying various technologies.
- Travel to other CWI sites may be required from time to time.
- Other duties will be assigned as necessary.
Benefits
- Health, Dental and Vision insurance options
- Life insurance
- 401(k) with company match
- Paid time off
- Employee assistance program
- Employee Referral program
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
