IT Support Specialist

Radiant Plumbing and Air Conditioning • Denver, CO

9d

About The Position

We’re looking for a dependable IT Support Specialist to provide technical support to employees across the organization. This role helps keep our systems running smoothly by troubleshooting hardware, software, and system-related issues while supporting day-to-day IT operations.
The ideal candidate enjoys solving problems, helping people, and ensuring technology works efficiently so our teams can stay productive.

Requirements

• Experience in IT support, helpdesk, or system administration
• Strong troubleshooting and problem-solving skills
• Experience with Microsoft products and cloud-based systems
• Excellent communication and organizational skills
• Ability to manage multiple priorities with attention to detail

Nice To Haves

• Experience with ServiceTitan or similar field-service platforms
• Familiarity with ticketing systems and IT documentation

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Troubleshoot computers, mobile devices, printers, and other equipment
• Install and configure workstations, laptops, and user accounts
• Support company systems including email, collaboration tools, and business applications
• Manage and respond to support tickets while documenting resolutions
• Assist with employee onboarding and offboarding access
• Maintain IT equipment inventory and coordinate repairs or replacements
• Support system updates, upgrades, and IT projects

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with 4% company match
• PTO, Paid Holidays, and Paid Wellness Time
• Pet Insurance
• Employee Discounts
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed