IT Support Specialist
About The Position
INFORMATION TECHNOLOGY (IT) SUPPORT SPECIALIST John Deere Construction & Forestry Equipment Dealership 📍 Location: Corporate Headquarters – Dunmore, PA 💼 Position Type: Full-Time, Exempt (Monday–Friday) 🚗 Travel Required: Yes – support across PA & NY locations 💲 Salary: Up to $52,000 annually, based on education and experience BUILD YOUR IT CAREER WITH AN INDUSTRY LEADER Five Star Equipment and Warhorse Rentals is growing—and we are looking for an energetic, tech-savvy IT Support Specialist to join our team. This is an outstanding opportunity for a motivated professional to expand their technical expertise, gain hands-on experience, and play a critical role in supporting a fast-paced, multi-location organization. Based out of our Corporate Headquarters in Dunmore, PA, this position supports all seven of our locations throughout Pennsylvania and New York. If you enjoy problem-solving, working with people, and staying on the cutting edge of technology, this role is for you. At Five Star Equipment, we invest in our people. As part of our team, you’ll enjoy: Competitive salary up to $52,000 Company laptop and cell phone 7 paid holidays plus generous paid time off Paid training and professional development 401(k) with company match Comprehensive medical, dental, and vision benefits Career growth opportunities in a stable, industry-leading organization ABOUT FIVE STAR EQUIPMENT Five Star Equipment is Northern Pennsylvania and New York State’s premier John Deere Construction and Forestry Equipment Dealer. With seven locations serving 57 counties, we are proud to provide top-quality equipment, parts, service, and support to customers across the region. Our success is driven by dedicated employees, strong customer relationships, and a commitment to excellence. We offer full-service repair facilities, extensive parts inventories, and an outstanding team environment where your contributions truly matter. Our Locations: Dunmore, PA Williamsport, PA Waterford, PA Kirkwood, NY Rochester, NY Syracuse, NY Orchard Park, NY WHAT YOU’LL DO As an IT Support Specialist, you will be at the center of daily operations, providing critical technical support and ensuring systems run smoothly across all locations.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Ability to manage time effectively and prioritize tasks
- High attention to detail and accuracy
- Ability to maintain strict confidentiality
- Proficiency with Microsoft Office and common business software
- Willingness to travel and work flexible hours as needed
- Ability to work in various environments
- Valid driver’s license with a clean motor vehicle record
Responsibilities
- Installing and configuring software and hardware
- Supporting Microsoft 365, John Deere applications, and third-party platforms
- Maintaining computers, printers, and network connectivity
- Managing mobile device setup, configuration, and monitoring
- Assisting with computer inventory management
- Supporting Windows, antivirus, and system updates
- Providing Helpdesk support to employees across all locations
- Participating in cybersecurity awareness initiatives and best practices
- Staying current on emerging technology and data security trends
- Following all safety policies and company procedures
- Completing additional duties as assigned
Benefits
- Competitive salary up to $52,000
- Company laptop and cell phone
- 7 paid holidays plus generous paid time off
- Paid training and professional development
- 401(k) with company match
- Comprehensive medical, dental, and vision benefits
- Career growth opportunities in a stable, industry-leading organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
