IT Support Specialist

IntelliPro Group Inc. • Greensburg, PA

3d • $22 - $30 • Onsite

About The Position

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.

Requirements

• 1 - 3 years of related work experience, or an equivalent combination of education and experience.
• 1 - 3 years of customer service experience.
• Excellent communication skills.
• The ability to work in a team environment and commit to a flexible work schedule.

Nice To Haves

• 1 - 3 years technical experience a plus.
• Previous experience troubleshooting desktop, printer and notebook issues.
• Very strong user and support of MSOffice.

Responsibilities

• Provide basic technical support.
• Troubleshoot application issues
• Basic diagnosing of the desktop/laptop software problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees