IT Support Specialist- Jonesboro, AR
About The Position
Arisa Health is seeking a IT Support specialist in Jonesboro, AR. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties. This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting. Work hours: Monday – Friday; 8:00 a.m. to 5:00 p.m.
Requirements
- Effective written and verbal communication skills
- Familiarity with Microsoft applications such as Word and Excel
- General knowledge of internet navigation, basic technical support
- The ability to work independently and as part of a team
Nice To Haves
- Previous Network Technician experience preferred
Responsibilities
- Support the IT Help Desk including NetSmart connection support
- Assist with user account management and NIAM access setup
- Troubleshoot issues related to NetSmart and MyAvatar
- Complete billing corrections for non-billable services
Benefits
- A mission driven company dedicated to transforming communities one life at a time.
- A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
- Ongoing training throughout your employment
- Paid Time Off and Holidays throughout the year to recharge.
- Company sponsored Whole Health programs designed to recharge our teams.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
