IT Support Specialist - Level 3
About The Position
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.
Requirements
- Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred
- MSP Experience preferred
- Four years of related technical support experience - including but not limited to:
- Advanced Network Design / architecture
- Expert infrastructure installation / configuration / troubleshooting
- Internet, Firewall, Switch and Wi-Fi
- VLAN installation / configuration / administration / troubleshooting
- Expert Microsoft server and Microsoft server application migrations
- Expert Hypervisor installation / configuration / administration / troubleshooting
- Expert SAN installation / configuration / administration / troubleshooting
- Expert O365 migrations / administration / troubleshooting
- Expert Scripting & PowerShell proficiency
- Technically savvy with strong time management skills
- Experience troubleshooting issues and achieving solutions
- The ability to explain to a non-technical person in a way they will understand
- Maintain a high degree of professionalism
- Maintain superior client relations
Nice To Haves
- MSP Experience preferred
- Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred
Responsibilities
- performing complex network architecture / design
- performing Windows Server deployments / migrations / decommissions
- network infrastructure deployments / migrations / decommissions
- client application deployments / migrations
- email deployments / migrations
- other related IT support tasks associated with supporting client systems and networks
- communicate with clients and provide IT support via specified client IT projects
Benefits
- health care
- paid time off and holiday time
- 401k matching
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
