IT Support Services Analyst

Cook Group • Vandergrift, PA

96d

About The Position

To work as a member of an IT team responsible for all aspects of systems hardware, software and related infrastructure.

Requirements

• Associates or Bachelors degree in relevant field.
• Experience with hardware installation and configuration.
• Solid organizational and planning skills.
• Knowledge of Windows Server.
• Experience with a linux or unix shell.
• Familiar with network operations.
• Ability to get along well with others.
• Good visual acuity.
• Ability to sit for extended periods of time.
• Ability to occasionally lift a minimum of 30 pounds.
• Majority of day spent in clean, climate controlled office area.

Responsibilities

• Build and maintain Windows workstations.
• Provide support to users of IT systems.
• Conduct software validation and qualification protocols.
• Develop and maintain installation and configuration procedures.
• Maintain software and hardware inventories / track installation and license counts.
• Assist in network infrastructure maintenance.
• Stay abreast of latest technologies and acquire new skills as needed.
• Ability to build and maintain multiple workstations.
• Provide input to manager to improve department operation and efficiency.
• Identify and report possible preventative and corrective actions.
• Works independently referring questions and problems to manager.
• Extreme confidentiality with all accessible information.
• Responsible for compliance to company's Quality Policy Manual.
• Responsible for compliance to company's safety policies.
• Positive representation of the company to the outside world.
• Confidential access to the company's new and/or existing product designs, plans and customer base.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees