IT Support Services Analyst

Cook MedicalVandergrift, PA
96d

About The Position

To work as a member of an IT team responsible for all aspects of systems hardware, software and related infrastructure.

Requirements

  • Associates or Bachelors degree in relevant field.
  • Experience with hardware installation and configuration.
  • Solid organizational and planning skills.
  • Knowledge of Windows Server.
  • Experience with a linux or unix shell.
  • Familiar with network operations.
  • Ability to get along well with others.
  • Good visual acuity.
  • Ability to sit for extended periods of time.
  • Ability to occasionally lift a minimum of 30 pounds.

Responsibilities

  • Build and maintain Windows workstations.
  • Provide support to users of IT systems.
  • Conduct software validation and qualification protocols.
  • Develop and maintain installation and configuration procedures.
  • Maintain software and hardware inventories / track installation and license counts.
  • Assist in network infrastructure maintenance.
  • Stay abreast of latest technologies and acquire new skills as needed.
  • Ability to build and maintain multiple workstations.
  • Provide input to manager to improve department operation and efficiency.
  • Identify and report possible preventative and corrective actions.
  • Works independently referring questions and problems to manager.
  • Extreme confidentiality with all accessible information.
  • Responsible for compliance to company's Quality Policy Manual.
  • Responsible for compliance to company's safety policies.
  • Positive representation of the company to the outside world.
  • Confidential access to the company's new and/or existing product designs, plans and customer base.
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