Do you love solving problems, helping people, and keeping systems running smoothly behind the scenes? Our client, a fast-growing fitness brand, is looking for a Technical Systems Support Analyst who thrives in high-energy, customer-focused environments. This role blends technology, hospitality, and operational support. You’ll be the calm, trusted expert when things don’t work as expected—supporting gyms, franchise partners, internal teams, and members so the workout experience never skips a beat. This is a direct-hire opportunity with long-term growth potential. The successful candidate must be able to work onsite in the Huntersville area, Monday through Friday, with the opportunity to work from home 1 day a week. This role goes beyond closing tickets—you’ll help improve systems, processes, and the overall support experience.