IT Support Analyst - Desktop
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About The Position
As part of Fiserv Technology Services, you will be responsible for providing superior IT support for production floor endpoints manufacturing products for Output Solutions. In addition, you will provide end user computing support and services, working with the latest hardware and software technologies. Technologies include PC, Print, Mobility and telecommunications. You will utilize system management tools and ITIL Service Delivery processes to deliver first class service and support. Duties may also include application support, participation in projects as needed and utilization of an Incident and Service Request Management system for logging, tracking, and communication of technical support issues. To succeed in this role, you should be an excellent communicator, and be able to build strong working relationships with Fiserv executives and associates.
