About The Position

PACCAR is a dynamic and innovative company dedicated to delivering top-notch solutions to our clients. We're seeking a Salesforce Intern with a strong focus on providing technical leadership and guidance to development teams, ensuring the successful delivery of Salesforce projects, standards, and governance The Role We are looking for a motivated and enthusiastic Salesforce Intern to join our Salesforce Center of Excellence (CoE). As a Salesforce Intern, you will gain hands-on experience in Salesforce administration, development, and support . You will work closely with our experienced team to learn and contribute to various Salesforce projects and best practices.

Requirements

  • Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
  • Basic understanding of Salesforce or other CRM platforms is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt to new technologies and processes.

Nice To Haves

  • Salesforce DevOps Center
  • Salesforce Security Center
  • AGILE/Scrum
  • Salesforce Administrator
  • Azure DevOps
  • UI Path

Responsibilities

  • Basic Configuration Tasks: Learn and assist with basic configuration tasks, such as creating custom fields, page layouts, or record types under supervision. Familiarize yourself with Salesforce setup and settings.
  • Salesforce DevOps Center: change tracking, version control, and deployments by providing a unified, click‑based pipeline for collaborative, source‑controlled releases
  • Monitoring and Maintenance: Help monitor system performance and user adoption metrics. Assist in routine maintenance tasks, such as checking for orphaned records or ensuring compliance with data governance policies.
  • Shadowing and Learning: Shadow experienced team members to learn about advanced functionalities and how the CoE operates. Take notes and ask questions to deepen understanding of Salesforce and its business applications.
  • Collaboration with Teams: Collaborate with different teams to understand their needs and how Salesforce can support them. Participate in team meetings to share insights and learn about ongoing projects.
  • Research and Best Practices: Conduct research on Salesforce features, tools, and best practices. Summarize findings and present them to the CoE team.
  • Reporting and Analytics: Assist in creating basic reports and dashboards to track key metrics and performance indicators. Gather data for regular reports and help analyze trends.
  • Data Entry and Management: Assist in updating and maintaining Salesforce records, ensuring data accuracy. Support data cleansing efforts to remove duplicates or outdated information.

Benefits

  • 401k with up to a 5% company match
  • Sick Leave
  • Medical , dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more
  • Global Fortune 500 company with a wide array of growth, training, and development opportunities
  • Work alongside experienced goal-oriented colleagues recognized as experts in their field
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