IT Specialist
Imagen Technologies•New York, NY
•$70,000 - $80,000•Onsite
About The Position
We’re looking for an IT Specialist who can play a key role in maintaining our systems to the highest standards, exceeding compliance requirements, to ensure we can safely and securely deliver high-quality results to patients. In this role, you will support end users, deploying and troubleshooting workstations and desktop software at Imagen. This is a hands-on, technical role that will afford opportunities for growth.
Requirements
- 2+ years of professional experience building and maintaining corporate IT systems
- Mission-driven and passionate about improving healthcare outcomes
- Ability to navigate and communicate short- and long-term trade-offs, while delivering solutions you are proud of
- Excellent communication and project management skills, and enjoys working with technical and non-technical stakeholders
Nice To Haves
- Familiarity with one or more controls frameworks (e.g. HITRUST, PCI, SOC 2)
- Experience in a healthcare setting
- Familiarity with Okta, MS 365 Administration, Intune, Jamf and Atlassian Suite (Jira, Confluence, etc)
Responsibilities
- Play a key role in helpdesk operations and drive effective resolution of issues and requests
- Provisioning and shipping of hardware to employees
- Onboard users, empowering them in their roles from their first day
- Maintain the inventory of computers, software, and other technology equipment, such as monitors, personal hotspots and other peripheral devices
- Generation of documentation for users
- Participation in IT projects and initiatives to improve the experience of Imagen employees and customers
Benefits
- equity
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
