IT Specialist

Midco Diving and Marine Services • Rapid City, SD

34d

About The Position

Midco Diving & Marine Services is the leading full-service underwater construction, inspection, and repair firm in the nation. Our work is critical-we dive deep to inspect and repair everything from municipal water tanks and bridges to dams and processing plants. Our motto says it all: "We Do That." We're not just growing; we're building a team of passionate, like-minded individuals dedicated to high-quality service. We are seeking a proactive IT Specialist to join our team and become the central resource for all internal technology. This is a critical, hands-on role responsible for ensuring the reliability, security, and performance of our entire IT infrastructure and providing excellent technical support to every employee.

Requirements

• 2–5 years of hands-on experience in a generalist IT support or systems administration role.
• Associate's or Bachelor's degree in Information Technology or a related field is preferred; relevant experience can substitute.
• Expert knowledge of Microsoft Windows installation, configuration, and troubleshooting; familiarity with Microsoft 365.
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
• Demonstrated experience administering and troubleshooting VoIP systems (Allworx is a plus!)
• Familiarity with Google Ads or other digital advertising platforms for supporting web content optimization.
• Strong analytical skills, excellent documentation habits, and professional end-user communication skills.
• Valid Driver's License

Responsibilities

• Infrastructure Management: Install, configure, maintain, and upgrade all end-user hardware, operating systems, and applications.
• Technical Support: Provide expert support for hardware, software, and network issues, accurately documenting all resolutions in the ticketing system.
• Network Maintenance: Manage and maintain core network infrastructure, including the configuration and troubleshooting of routers, switches, firewalls, and Wi-Fi access points.
• Security & Compliance: Implement and manage security measures and enforce IT policies, including performing regular data backups and testing restorability.
• Asset & Lifecycle Management: Own the IT asset lifecycle, maintaining precise inventory of hardware, software licenses, and cloud subscriptions from procurement through disposal.
• Telecom Administration: Administer and support the corporate telephony (VoIP) system and Mobile Device Management (MDM) solutions.
• Project Execution: Execute technical tasks for internal IT projects, such as system rollouts and infrastructure migrations.
• Digital Operations: Perform routine maintenance and content updates for the company website and manage scheduling/deployment across social media platforms.

Benefits

• We are deeply committed to the overall health, security, and financial future of our employees, supporting you through all stages of life with a comprehensive package that includes access to Medical, Dental, and Vision Insurance options.
• We encourage excellent work-life balance by providing paid time off and company holidays , alongside peace of mind through our life insurance plan.
• For your long-term financial security, we offer a competitive 401(k) plan with a company match , and all employees are eligible to participate in our annual profit-sharing program that rewards collective success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree