IT Specialist- Hybrid |Monthly Retainer + Hourly| 1099 Contractor

THE TAYLOR LAW FIRM

7h • Hybrid

About The Position

We are seeking an experienced and dependable IT Specialist to support a multi-office law firm operating in Marietta, GA and Douglasville, GA. This role is structured as a hybrid engagement, combining a monthly retainer for ongoing availability and system maintenance with hourly billing by invoice for additional services and on-site support. The IT Specialist will ensure reliable technology operations while maintaining the confidentiality and security required in a legal environment.

Requirements

• Proven experience as an IT Specialist, IT Support Technician, or similar role
• Experience supporting a law firm or professional services environment strongly preferred
• Strong knowledge of Windows and/or macOS systems
• Experience with Microsoft 365, cloud-based platforms, and email systems
• Working knowledge of networking, VPNs, firewalls, and cybersecurity best practices
• Strong troubleshooting, organizational, and time-management skills
• Excellent communication and customer service abilities
• High level of discretion when handling confidential and sensitive information
• Reliable transportation and a valid driver’s license
• Ability and willingness to travel between Marietta, GA and Douglasville, GA
• Availability to provide services under a monthly retainer with additional hourly support as needed
• Ability to work independently with minimal supervision
• Ability to lift and transport standard IT equipment
• Willingness to sign confidentiality and non-disclosure agreements
• Must comply with all applicable Georgia and federal laws governing independent contractors

Nice To Haves

• Experience with legal case management or billing platforms
• Familiarity with data privacy, cybersecurity, or compliance standards
• IT certifications (CompTIA, Microsoft, or similar)
• Experience supporting small to mid-sized law firms

Responsibilities

• Provide ongoing IT support under a monthly retainer, including system monitoring and maintenance
• Deliver on-site and remote technical support for attorneys and staff at both office locations
• Travel between the Marietta and Douglasville offices as needed
• Troubleshoot and resolve hardware, software, network, and connectivity issues
• Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices
• Support legal and office software, including document management, billing, and timekeeping systems
• Manage user accounts, permissions, passwords, and access controls
• Perform routine updates, backups, and security patches
• Ensure data security, confidentiality, and compliance with legal industry best practices
• Coordinate with third-party IT vendors and service providers
• Document technical issues, resolutions, and system configurations
• Provide basic user training and technical guidance
• Respond promptly to urgent or time-sensitive IT matters

Benefits

• Mileage reimbursement for travel between office locations at the applicable IRS standard rate
• Contractor is responsible for all applicable taxes, insurance, and expenses consistent with 1099 status
• Retainer will be based on the scope of work, business requirements, and the contractor's experience and qualifications.
• Flexible work from home options available.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed