IT Specialist

Cipla•Fall River, MA

66d

About The Position

This role is responsible for partnering with business for IT solutions following the Global, Regional and Country level set processes from phase of IT solutioning to Go Live & support. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Validation, Administration etc., for Manufacturing, Packaging, Warehouse, Quality etc., IT project coordinator role and stakeholder management for systems implementation.

Requirements

A minimum of a bachelor’s degree in engineering, Information Technology or a related field.
3-5 years of work experience across various technology platforms.
Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines
Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
Good oral and written communication skills, ability to work in a team environment.
Strong skills in IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC.
SAP Skills in Production, WH, Packaging and Quality modules Validation, Maintain Infrastructure & Security etc.,
Demonstrated analytical skills
Understanding MES solutions, Manufacturing software’s, SQL database, Application administration etc., and how to apply them to business scenarios.
Understanding Quality Systems solutions, Quality software’s, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros.
Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc.,
Experience supporting Quality – QC/QA, R&D and RA software solutions, IT infrastructure solutions etc.,
Has strong interpersonal and collaboration skills crucial for team-based working.
Proficiency in MS Suite including Excel, PowerPoint, Word, Outlook, Teams
Excellent time management skills with a proven ability to meet deadlines.
Willingness to learn.
Able to lift 15 pounds with or without assistance.
Must be willing to work in a pharmaceutical manufacturing setting.
Must be willing to work some weekends based on business needs as required by management.
Prolonged periods of sitting at a desk and working on a computer.
Able to be able to wear personal protective equipment (PPE) such as hard hat, hair net, safety shoes, glasses, lab coat, and other PPE as required.

Nice To Haves

Master’s or advanced programs/certifications in discipline (preferred).

Responsibilities

Application Management Build technical understanding of MES applications, Serialization Software’s, Quality Systems QC applications/software’s and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
SAP Support for Production, Warehouse and Quality Handling Audit Trails, CSV activities
Network Administration, Software application management, Vendor management, User management with roles and profiles
Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
Evaluate new technologies, develop innovative solutions to deliver business objectives.
Engage with stakeholders Multi-Functional teams across regions e.g. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.
Determine opportunities to implement / scale applications across regions where there are similar business processes.
Build business cases for the implementation of tactical solutions where necessary, keeping in mind the future Roadmap.
Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
Ensure that key performance indicators and success criteria are aligned with the desired outcomes.
Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.