IT Specialist I

First Southern Bank • Florence, AL

6h

About The Position

First Southern Bank is looking for an IT Specialist I to join our team! Under the guidance and direction of the IT Manager, the IT Specialist will respond to end-user requests for support, install, troubleshoot, and repair computer systems, hardware, software, and computer peripheral.

Requirements

• High school diploma or equivalent
• Strong technical knowledge for trouble shotting workstations hardware, software, and peripheral issues.
• Advanced knowledge of Microsoft software: Windows 10, 11 and Office 365.
• Strong interpersonal skills and ability to communicate with associates who have limited technical knowledge
• Proven ability to prioritize competing demands
• Ability to operate in a team environment to accomplish shared goals
• Ability to lift up to 50 lbs.

Responsibilities

• Help-desk user support trouble shooting reported issues and providing solutions for PCs, windows operating systems, printers, and peripherals.
• Help-desk user support trouble shooting reported issues and providing solutions for banking software and applications.
• Setup, configure, and install workstation hardware, software, and peripherals for end-users.
• Setup and manage user accounts in windows Active Directory and banking software and applications.
• Network Cabling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED