IT Specialist 1/IT Support Assistant, 2 - C

Telos•Ashburn, TX

14h

About The Position

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position will be based in the greater Southwest Texas region. This position is Contingent upon Award. Responsibilities: Under direct guidance duties include: Operation and Maintenance of various high speed/ high-capacity multifunction printers Moving/relocating equipment within and/or between facilities Interviewing clients as part of pre-deployment asset discovery Repair/replace defective equipment Updating asset management system to reflect work performed Installing and maintaining PC hardware and software and applying specific configuration profiles Troubleshooting network usage and computer peripherals Performing system backups and data recovery Resolving network communication problems E-mail administration Network security Preparing assets for disposition and other administrative duties. Network operations and maintenance Familiarity with inside and outside plant operations Familiarity with routers, switches, firewalls, etc. Familiarity with cabling and splicing, etc. May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations.

Requirements

High school diploma
Basic training in IT support, to include relevant on the job training
1-2 years relative experience
DOD Public Trust Clearance (or ability to obtain)
Excellent customer service and excellent organizational skills are required.
Strong written and verbal communications skills and the ability to interact with people at all levels are required.
A professional attitude regarding attention to detail
Accurate and timely submission of required reports, documentation, etc.
Licensed and able to drive a vehicle
Ability to climb a 10ft ladder and lift at least 40lbs
The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.

Responsibilities

Operation and Maintenance of various high speed/ high-capacity multifunction printers
Moving/relocating equipment within and/or between facilities
Interviewing clients as part of pre-deployment asset discovery
Repair/replace defective equipment
Updating asset management system to reflect work performed
Installing and maintaining PC hardware and software and applying specific configuration profiles
Troubleshooting network usage and computer peripherals
Performing system backups and data recovery
Resolving network communication problems
E-mail administration
Network security
Preparing assets for disposition and other administrative duties
Network operations and maintenance
Familiarity with inside and outside plant operations
Familiarity with routers, switches, firewalls, etc.
Familiarity with cabling and splicing, etc.
Responsible for all deployment, downloads, doing local installations.