IT Solutions Senior Department Manager

Hawaii Sate Credit Union • Honolulu, HI

4d • $117,142 - $187,428

About The Position

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work -Voted Hawaii's Best - Best Financial Credit Union (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.” Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally. The two roles share many operational responsibilities. Both roles oversee teams of IT Managers responsible for the organization’s core banking application and information systems. They work closely with business stakeholders to understand goals and align IT solutions with business needs. They will engage in enterprise project lifecycles, including planning, requirements gathering, design, development, testing, and implementation. maintain relationships with application vendors, monitor vendor performance and manage their contracts. The roles differ in scope, strategic authority, and leadership level. IT Solutions Senior Department Manager: Holds primary responsibility for leading departmental strategic planning. Sets direction, vision, and long-term IT solutions strategy. Leads the department at a higher tier, often responsible for shaping overall departmental priorities, roadmap, and governance. IT Solutions Department Manager: Assists senior IT leadership with strategy. More execution-focused rather than primary decision-maker. Executes direction received from senior leadership and ensures alignment with departmental goals.

Requirements

• At least 10 of experience in administrating, supporting, and maintaining enterprise platforms.
• At least 7 years of managing technical teams and managing enterprise IT projects.
• Comprehensive technical knowledge of core banking systems and integrated banking systems
• Comprehensive knowledge IT service management best practices and frameworks.
• Comprehensive knowledge of project management methodologies and tools.
• Comprehensive knowledge of vendor management principles.
• Comprehensive knowledge of applicable regulations, laws, and industry standards.
• Expertise in designing and implementing complex network architectures.
• Advanced skills in managing and maintaining enterprise-level systems and hardware.
• Advanced understanding of Server, Desktop, and Application virtualization concepts and technologies.
• Advanced knowledge of cloud architecture, security, and best practices for leveraging and integrating cloud technologies.
• Expertise in developing and executing comprehensive disaster recovery plans
• Advanced skills creating batch and PowerShell scripts for system maintenance tasks.
• Expert knowledge of SDLC processes and best practices for managing software releases.
• Advanced oral and written communication abilities.
• Advanced proficiency in using Microsoft Office suite products (Word, Excel, PowerPoint, Outlook).
• Able to perform advanced tasks such as automating processes with macros, creating detailed reports, and designing high-impact presentations.
• Ability to apply complex logic or scientific thinking to define problems, collect data, establish facts, and draw conclusions.
• Ability to interpret complex technical instructions and deal with multiple variables.
• Ability to compute complex mathematical functions such as discount, interest, profit and loss, commission markup and selling price, ratio and proportion, and percentage.
• Ability to lead and work under pressure and meet deadlines
• High degree of adaptability
• Solid organizational abilities and attention to detail.

Benefits

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
• Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
• Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.
• Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees