IT Solutions Design Specialist (US)

TD • Tempe, AZ

3d • $98,160 - $159,270

About The Position

The IT Solutions Design Specialist leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely focused on large-scale, complex or enterprise projects. May also be accountable for complex programming / coding. Depth & Scope: Provides technical expertise and guidance to others in a lead capacity and works autonomously Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support and/or development of technical solutions and/or testing Works autonomously and leads on a diverse range of activities (e.g. design, support of technical business solutions) and is relied upon to coach / educate and monitor the work of others Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business and/or outside vendors Typically reports to a Senior IT Development Manager or higher

Requirements

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 7+ years related experience

Nice To Haves

• 5+ years of experience with monitoring tools: Dynatrace, Datadog, Splunk
• Strong incident response, debugging, and problem-solving skills using tools such as ServiceNow
• 5+ years of experience working with clients during incident triage activities
• 5+ years of experience working with cross-functional teams using tools such as PowerBI, Confluence, Jira
• Background in security, compliance, or regulated environments
• Experience supporting 24x7 production systems with on-call rotations(PagerDuty)
• Experience acting as team lead, mentor for junior team members
• Financial Services, Credit Cards domain experience will be an asset
• Experience of Testing and DevOps environment will be an asset

Benefits

• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
• You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level