IT Solutions Analyst Intern

CSAA Insurance Group, a AAA InsurerGlendale, AZ
4dRemote

About The Position

IT Solutions Analyst Intern CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees form the heart and soul of fulfilling our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals. Internship Summary: We are actively hiring for an IT Solutions Analyst Intern. This summer, we are looking for motivated individuals looking to begin a career in our Business Relationship & IT Solutions Analysis department to support our IT Product teams. The IT Solutions Analyst role is critical for ensuring that the organization's applications and platforms are effectively leveraged to drive business success and enhance efficiency. They act as a tactical partner, bridging the gap between the business and IT to maximize the value derived from these essential technology investments. CSAA Internship Program: As an intern, you will participate in an 11-week summer internship experience with an emphasis on hands-on learning and real-world immersion into our business. Our interns participate in professional development and job-specific training and plenty of networking opportunities to gain deep understanding of their role and department while also broadening their knowledge of CSAA’s business. We offer an Intern Innovation Challenge, executive meet and greets, community service opportunities, and social bonding activities to help you stay connected. If you’re interested to learn more about our Intern Program, click here. Internship Details: The anticipated dates of our 2026 summer internship will be May 26, 2026 – August 7, 2026. This role is remote. The anticipated hourly rate for this role is $27.00.

Requirements

  • Current undergraduate student pursuing a degree in Information Systems, Computer Science, Software Engineering
  • Rising juniors and seniors ideally graduating within 1-2 semesters.
  • Practical knowledge in IT applications and platforms
  • Understanding of software development life cycle (SDLC) and project management methodologies.
  • Ability to analyze and interpret data to support business decisions.
  • Experience with data extraction and analysis using SQL, and data visualization techniques
  • Practical knowledge in creating and maintaining clear, concise, and comprehensive technical documentation.
  • Ability to review and provide feedback on documentation created by others.
  • Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
  • Ability to explain complex technical concepts in simple terms.

Responsibilities

  • Perform data analysis and reporting tasks, including extracting, analyzing, and interpreting data to support business decisions.
  • Contribute to reports and dashboards to track project progress and performance metrics
  • Support the translation of business requirements into technical requirements, with guidance from senior analysts.
  • Assist in maintaining strong, collaborative relationships with internal team members and external customers.

Benefits

  • 401(k) Plan with a company match
  • employee rewards and recognition
  • paid time off and holidays
  • product discounts
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