IT Site Lead - Onsite - San Jose

Danaher • San Jose, CA

13d • $90,000 - $120,000 • Onsite

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The IT Site Lead is responsible for site support at our San Jose office that drive significant impact to the organization. This position reports to the Enterprise Technology Services Organization and is l ocated in San Jose California and will be an on-site role. You will be a part of the America’s Site Support team and report to the West Coast Manager for Site Support responsible for site support in the U.S. If you thrive in a multifunctional role and want to work to build a world-class Information Technology organization—read on.

Requirements

• A BA/BS degree is preferred in IT, MIS, or similar field. Alternative degree with certifications/experience will be considered.
• 4+ years of experience working in an IT department or providing IT Services in a Windows environment (Windows 10/11, Windows Server, MS Office, basic networking knowledge, etc.)
• Strong interpersonal communications skills and the ability to interact with non-technical users, ability to work independently and as part of a team in a fast-paced environment.
• Ability to prioritize work effectively, as well as to organize work and track progress. Must be dedicated to achieving goals and meeting commitment dates.
• Must have reliable transportation to the assigned office to be on time for their shift as well as on call duties as necessary.
• Ability to travel
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment up to 40lb, any other physical requirements

Nice To Haves

• Highly regulated industries (Medical, Banking, etc.)
• Lean Manufacturing, Agile methodologies, and project management.

Responsibilities

• Provide high quality technical support to associates in a Windows environment, troubleshooting and resolving a variety of issues while also providing basic network and system support working with responsible colleagues to maintain the infrastructure.
• Manage the lifecycle of tickets (incidents, service requests, change requests) through resolution or escalation while using Daily Management to ensure that Service Level agreements and Key Performance Indicator targets are being met and constantly improved.
• Participate and potentially lead projects - both at the local level and regional/global level and coordinating with cross functional teams to ensure project objectives are met.

Benefits

• Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
• Check out our benefits at Danaher Benefits Info .
• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees