IT Services Technician

Lindsay WindowsNorth Mankato, MN
Onsite

About The Position

Lindsay Windows is seeking a versatile IT Systems Programmer to support and maintain our technology environment, with a primary focus on the Fenevision ERP system. This onsite, hands-on role combines ERP support with broader IT responsibilities, ensuring reliable system performance, supporting end users, and helping improve business operations through technology.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • 1–3+ years of experience in IT support, systems administration, or a similar role
  • Experience working with ERP systems (manufacturing environment preferred; Fenevision a plus)
  • Strong troubleshooting skills across hardware, software, and network environments
  • Ability to communicate technical concepts clearly to non-technical users
  • Self-motivated, organized, and able to manage multiple priorities

Nice To Haves

  • Familiarity with SQL, databases, or system integrations is a plus

Responsibilities

  • Assist with ERP enhancements, upgrades, and system improvements
  • Troubleshoot ERP issues and work with users to resolve system-related challenges
  • Collaborate with internal teams to document processes and improve system usage
  • Provide day-to-day IT support for hardware, software, and network-related issues across the organization
  • Maintain desktops, laptops, mobile devices, printers, and related infrastructure
  • Install, configure, and support software in alignment with company security standards
  • Administer Microsoft 365 and other internal systems
  • Assist with cybersecurity efforts, including user account management and access control
  • Support, configure, and maintain the Fenevision ERP system across business functions
  • Help manage data integrity, imports, and basic integrations
  • Train end users and create clear technical documentation
  • Monitor system performance and identify opportunities for improvement across IT systems
  • Contribute to ongoing process improvements and technology optimization initiatives

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
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