At Daniels Health, we’re on a mission to make healthcare safer and more sustainable. As a global leader in medical waste management and healthcare safety solutions, we combine innovation, compliance, and care to protect people and the environment. Our success is driven by our people — passionate professionals committed to excellence, teamwork, and continuous improvement. We are seeking an experienced IT Service Desk Manager to lead and develop our team of IT Support Specialists. This position is responsible for the daily operations of our global Service Desk, ensuring all Daniels Health employees receive exceptional technical support and a world-class user experience. The ideal candidate will be a proactive leader who thrives in a fast-paced environment, values process improvement, and is passionate about delivering efficient and reliable IT services. You’ll also collaborate with our Systems Administration, Cyber Security, and Development teams to maintain secure and effective IT operations across all functions — from field to office.