IT Service Desk Intern

Life Care Services•Des Moines, IA

About The Position

About the program This internship is a full-time, 12-week program (40 hours per week) running from May through August. Interns will gain hands-on professional experience by contributing to meaningful projects that have a direct impact on the business. The program will conclude with a presentation to the senior leadership team, highlighting both the project outcomes and the overall internship experience. Throughout the summer, interns will also gain broad exposure to the organization and its operations. Experience is Everything. At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors. What You’ll Do: This position will gain professional experience by working alongside our internal IT support team. The project will be at a level consistent with assignments given to starting four-year college graduates. In addition, the intern will obtain an overall understanding and exposure to other IT teams and jobs at LCS.

Requirements

Currently enrolled in a college or university program
Strong communication, problem solving, and collaboration skills
Eagerness to learn and contribute to a mission-driven organization
Ability to work full-time (40 hours/week) throughout the 12-week program
Minimum of 2 years completed towards bachelor’s degree in MIS or related field.

Responsibilities

Work with Service Desk team to deliver internship project.
May work with existing communities to deploy new technologies.
May engage with technology partners to develop LCS solutions.
May interact with community leadership on project implementation.
Contribute to real projects that will be implemented within the organization
Collaborate with leaders and team members across departments
Participate in professional development and networking opportunities
Present your project and summer experience to the senior leadership team at the conclusion of the internship
Gain a broad understanding of our industry and operations through mentorship, training, and shadowing opportunities