IT Senior Systems Analyst

Ho-Chunk • Omaha, NE

1d

About The Position

The Information Technology Senior Systems Analyst serves as a strategic liaison between business leaders and Information Technology teams to ensure technology solutions effectively support operational goals. This role is responsible for analyzing complex business processes, identifying system enhancements, coordinating with vendors, and supporting enterprise applications across WarHorse Gaming properties. The Senior Systems Analyst plays a critical role in system optimization, issue resolution, and alignment of technology standards with business needs.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience
• Ten (10) years of Information Systems experience, including demonstrated experience in systems analysis
• Strong understanding of enterprise application architecture and system integration
• Experience with enterprise-class hardware and software systems
• Knowledge of IT infrastructure, networking, and system administration
• Demonstrated ability to analyze complex technical issues and implement effective solutions
• Strong relationship-building skills with the ability to gain credibility across functional teams
• Excellent time management, organizational, and analytical skills
• Proficiency in data analysis and SQL query development
• Ability to secure and maintain NE Gaming License

Responsibilities

• Partner with senior business and IT leaders to develop and maintain technology roadmaps aligned with functional business areas
• Analyze business processes and system requirements to recommend automated solutions that improve efficiency and performance
• Learn and maintain in-depth knowledge of business systems, applications, and workflows to support organizational objectives
• Coordinate the design and implementation of technical solutions to address complex business challenges
• Gather and analyze user requirements through collaboration with business managers and end users
• Diagnose hardware and software issues and develop value-driven technical solutions
• Perform and coordinate system administration, maintenance, updates, and enhancements in alignment with business needs
• Serve as a primary liaison between system users, vendors, and IT teams to maintain strong working relationships
• Coordinate application enhancements and system upgrades, ensuring minimal disruption to operations
• Provide timely support during system outages or application issues impacting business operations
• Recommend hardware and software acquisitions to support operational and strategic goals
• Assist with system installations, upgrades, and ongoing support activities
• Lead knowledge-sharing and training sessions to enhance technical support team capabilities
• Serve as a lead IT resource for users, including report development, SQL query creation, and user training on data retrieval tools

Benefits

• Comprehensive benefits package
• Federal Employees Medical Coverage (Medical, Dental, Vision)
• 401(k) with immediate vesting & company match
• Discounted meal program
• Vacation, holiday, and sick days
• Quarterly incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees