IT Senior Manager - Mayo Collaborative Services Lab Technology

Mayo Clinic • Rochester, MN

3d

About The Position

The Senior Manager of Laboratory Technology will be responsible for the
implementation, operation, and ongoing optimization of laboratory-specific
technology systems supporting a new, stand-alone laboratory and company wholly
owned by Mayo Collaborative Services (MCS). Reporting to the IT Director, this
role plays a critical part in building laboratory technology capabilities in a
new laboratory environment, while maintaining alignment with Mayo governance,
security, and quality standards during early operations.

This role has primary accountability for laboratory technology platforms,
including laboratory information systems, middleware, instrument integrations,
data flows, and laboratory-specific applications. Technology services will be
delivered through close collaboration with the Mayo Collaborative Services
technology team and managed service provider relationships, with responsibility
for system reliability, regulatory compliance, validation, and alignment with
laboratory workflows.

Working closely with laboratory operations, quality, compliance, and IT
partners, the Senior Manager will lead system implementations, upgrades, and
steady-state operations, ensuring highly available, well-controlled laboratory
systems that support clinical quality and operational efficiency. The role
requires hands-on leadership in regulated laboratory environments and experience
supporting mission-critical laboratory technology.

This position is a limited-tenure role intended to support the formation,
launch, and stabilization of the new company and laboratory. As the organization
matures, the role is expected to transition to a permanent laboratory technology
leadership position within a separate company operating independently from Mayo
Collaborative Services.

The ideal candidate will bring experience leading laboratory technology in
clinical, reference, or commercial laboratory settings, with the ability to
operate autonomously while remaining aligned with a broader enterprise
governance, security, and compliance framework.

Requirements

• hands-on leadership in regulated laboratory environments
• experience supporting mission-critical laboratory technology
• experience leading laboratory technology in clinical, reference, or commercial laboratory settings
• ability to operate autonomously while remaining aligned with a broader enterprise governance, security, and compliance framework

Responsibilities

• implementation, operation, and ongoing optimization of laboratory-specific technology systems
• building laboratory technology capabilities in a new laboratory environment
• maintaining alignment with Mayo governance, security, and quality standards
• primary accountability for laboratory technology platforms, including laboratory information systems, middleware, instrument integrations, data flows, and laboratory-specific applications
• ensuring system reliability, regulatory compliance, validation, and alignment with laboratory workflows
• lead system implementations, upgrades, and steady-state operations
• ensuring highly available, well-controlled laboratory systems that support clinical quality and operational efficiency

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed