IT Senior Manager - Mayo Collaborative Services Lab Infrastructure
About The Position
The Senior Manager of IT Infrastructure will be responsible for the design, implementation, and operational leadership of infrastructure services supporting a new, stand-alone laboratory and company wholly owned by Mayo Collaborative Services (MCS). This role plays a key part in building IT capabilities in a new company, operating independently while remaining aligned with Mayo governance, security, and quality standards during the build and early operational phases. Reporting to the IT Director, the Senior Manager has primary accountability for infrastructure services delivered through managed service provider relationships, including network, hosting, cloud platforms, end-user computing, and foundational security services. The role ensures infrastructure reliability, performance, scalability, and compliance required to support laboratory operations, business continuity, and future growth. Working closely with the IT Director, laboratory leadership, cybersecurity, and Mayo Collaborative Services technology partners, the Senior Manager will help establish and mature infrastructure operating practices, including monitoring, incident response, change management, disaster recovery, and capacity planning. The role requires strong operational leadership, vendor management expertise, and experience supporting highly available, mission-critical systems in regulated environments. This position is a limited-tenure role intended to support the formation, launch, and stabilization of the new company and laboratory. As the organization matures, the role is expected to transition to a permanent infrastructure leadership position within a separate company operating independently from Mayo Collaborative Services. The ideal candidate will have experience leading infrastructure services in laboratory, healthcare, life sciences, or similarly regulated environments, with the ability to operate independently while remaining aligned with a broader enterprise governance, security, and compliance framework.
Requirements
- Strong operational leadership
- Vendor management expertise
- Experience supporting highly available, mission-critical systems in regulated environments
Nice To Haves
- Experience leading infrastructure services in laboratory, healthcare, life sciences, or similarly regulated environments
- Ability to operate independently while remaining aligned with a broader enterprise governance, security, and compliance framework
Responsibilities
- Design, implementation, and operational leadership of infrastructure services
- Ensuring infrastructure reliability, performance, scalability, and compliance
- Establish and mature infrastructure operating practices, including monitoring, incident response, change management, disaster recovery, and capacity planning
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
