IT Property Technology Engineer | Memphis Corporate Office

MAA•Memphis, TN

3d•Onsite

About The Position

Job Summary The Property Technology Engineer reports to the VP of IT Architecture and collaborates with the Property Technology Manager to oversee, coordinate, and execute large large-scale, low voltage property technology installations, including managed Wi-Fi, package lockers, access control, security gates and cameras for new and current apartment communities in the MAA portfolio. The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include: Appreciating the uniqueness of each individual Communicating openly and with integrity Embracing opportunities Doing the right thing at the right time for the right reasons Duties and Responsibilities Oversees and coordinates large-scale, low voltage property technology installations, including managed Wi-Fi, package lockers, access control, security gates and cameras for new and current apartment communities, from inception to completion. Frequently collaborates with IT and project management office resources and vendors for managed Wi-Fi installations across multiple properties within a geographically distributed portfolio. Reports and resolves critical issues in coordination with on-site property management. Develops and maintains installation project schedules and ensures all milestones and deadlines are met. Coordinates with project management office resources and assists with all technical aspects of managed installation projects. Prepares, maintains, and communicates installation project status reports to internal stakeholders (e.g., IT, asset management, project management office). Travels frequently to conduct regular on-site property visits to monitor progress and address any issues that arise. Troubleshoots and resolves network and low voltage issues to ensure optimal performance. Ensures compliance with company low voltage standards, the National Electrical Code (NEC), and any other related federal, state, or local industry regulations. Maintains technical knowledge and expertise through continuous learning and development. Performs other related duties as assigned to meet the needs of the business. Required Qualifications Bachelor’s degree in electrical engineering, information technology, or a related technical field required, or an equivalent combination of education and experience. 5+ years of experience managing large-scale, low voltage technology installation projects required Network and low voltage troubleshooting experience required. Preferred Qualifications Low Voltage certification preferred Knowledge, Skills, and Abilities Technical knowledge and expertise in Wi-Fi networking fundamentals, configuration, design, and managed solutions Knowledge of industry standards and regulations related to low voltage installations Knowledge and skill to interpret technical business requirements and diagrams Project management knowledge and expertise to document, organize, prioritize, and manage installations to meet deadlines Skill and ability to communicate clearly and concisely verbally and in writing, including conveying technical concepts to non-IT audiences Skill and ability to operate independently and collaborate as part of a team. Customer services skills to troubleshoot and optimize technical issues Critical thinking and problem-solving skills Qualitative and quantitative analytical skills and attention to detail Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) Ability to maintain confidentiality and maintain appropriate discretion Ability to travel frequently (50%) by commercial aviation for on-site property visits Physical and Environmental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. MAA is a real estate investment trust (REIT) company focused on providing a high-quality apartment living experience to residents across the Southeast, Southwest and Mid-Atlantic regions of the United States. As an active buyer and developer of apartment communities, MAA is currently the largest owner-operator of apartment homes in the country and is an S&P 500 company listed on the New York Stock Exchange. Currently, MAA owns and operates over 100,000 apartment homes across 17 states and the District of Columbia. We have successfully navigated numerous business cycles, captured significant growth and built an efficient, technology-driven operating platform with an investment portfolio that is uniquely balanced and diversified across markets noted for strong population growth and robust housing-demand dynamics. Our mission at MAA is to deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View" and we are doing it every day. As an employer, we strive to recruit, develop and retain a talented and diverse workforce that mirrors the diversity of our residents and the communities where we do business. Our corporate charity, The Open Arms Foundation, is the heart of our company. Its mission is to provide a home away from home for those who must travel to receive medical treatment. Would you like to learn more about what a day at an MAA Community looks like? Click below to view a quick video from our associates. Property Manager for an MAA Community leads all aspects of community life and above all – quality customer service. The Maintenance Supervisor leads and coordinates the maintenance team through repairs and maintenance of property facilities and apartments. Assistant Property Managers support the operations and financial performance of the community, handle the collections process, and assist with leasing. In other words, they wear several hats! An Apartment Maintenance Technician performs maintenance and repairs to ensure apartments and facilities are in top shape. A special role for an MAA community, a Leasing Consultant supports leasing operations, interactions and communication with residents, and assists with community events and marketing activities.

Requirements

Bachelor’s degree in electrical engineering, information technology, or a related technical field required, or an equivalent combination of education and experience.
5+ years of experience managing large-scale, low voltage technology installation projects required
Network and low voltage troubleshooting experience required.

Nice To Haves

Low Voltage certification preferred
Technical knowledge and expertise in Wi-Fi networking fundamentals, configuration, design, and managed solutions
Knowledge of industry standards and regulations related to low voltage installations
Knowledge and skill to interpret technical business requirements and diagrams
Project management knowledge and expertise to document, organize, prioritize, and manage installations to meet deadlines
Skill and ability to communicate clearly and concisely verbally and in writing, including conveying technical concepts to non-IT audiences
Skill and ability to operate independently and collaborate as part of a team.
Customer services skills to troubleshoot and optimize technical issues
Critical thinking and problem-solving skills
Qualitative and quantitative analytical skills and attention to detail
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Ability to maintain confidentiality and maintain appropriate discretion
Ability to travel frequently (50%) by commercial aviation for on-site property visits

Responsibilities

Oversees and coordinates large-scale, low voltage property technology installations, including managed Wi-Fi, package lockers, access control, security gates and cameras for new and current apartment communities, from inception to completion.
Frequently collaborates with IT and project management office resources and vendors for managed Wi-Fi installations across multiple properties within a geographically distributed portfolio.
Reports and resolves critical issues in coordination with on-site property management.
Develops and maintains installation project schedules and ensures all milestones and deadlines are met.
Coordinates with project management office resources and assists with all technical aspects of managed installation projects.
Prepares, maintains, and communicates installation project status reports to internal stakeholders (e.g., IT, asset management, project management office).
Travels frequently to conduct regular on-site property visits to monitor progress and address any issues that arise.
Troubleshoots and resolves network and low voltage issues to ensure optimal performance.
Ensures compliance with company low voltage standards, the National Electrical Code (NEC), and any other related federal, state, or local industry regulations.
Maintains technical knowledge and expertise through continuous learning and development.
Performs other related duties as assigned to meet the needs of the business.