IT Project Manager

AAA Club Alliance•Wilmington, DE

18d•$87,822 - $149,572•Hybrid

About The Position

AAA Club Alliance is currently seeking an IT Project Manager in our Cincinnati, OH or Wilmington, DE locations. The IT Project Manager manages complex strategic projects across the business, overseeing all phases of the project lifecycle while collaborating with key leaders to drive business goals and growth initiatives. This is a hybrid position and will requite on-site work Tuesday, Wednesday, and Thursday. The primary duties of the Project Manager II are to : Establish and foster strong partnerships across business lines to efficiently work towards project goals. Serve as project leader and primary point of contact for low-medium complexity initiatives, following best practices based on standardized PMI Project Management Processes & Methodologies to help ensure project success. Effectively communicate project updates, including roadblocks and potential solutions, to key project stakeholders. Lead by example and coach others to follow best practices for executing Waterfall/Predictive, Agile and Hybrid projects. Collaborate with key stakeholders across business lines to review, evaluate, and determine business cases for new project requests considering scope, timeline, budget, RACI matrices, SWOT analyses, and other factors. Facilitate receipt of required stakeholder approvals to initiate new projects. Create highly detailed project management plans including scope, timeline, budget, procurement, communication, and other factors to ensure alignment of project expectations with the business’s request. Responsible for ensuring project goals are accomplished in a timely and accurate manner according to the expectations set with the Project Owner during the project planning phase. Ensure open line of communication with key project stakeholders to keep them informed of project updates throughout the project lifecycle. Engage with, provide guidance to, and delegate work assignments to other project stakeholders to maintain team morale and keep the project on track to meet timeline, budget, and communication expectations. Conduct regular stakeholder meetings to formally present and review project progress towards key objectives including project scope, budget, communication, and others. Regularly communicate project updates to Senior and Executive Leadership teams both written and verbal. Keep detailed documentation of any project changes, risks, and/or issues using the Risk Register and Issue Log, escalating issues as necessary. Responsible for obtaining formal sign off from Project Sponsor and Project Owner indicating satisfaction with the final project product and delivery. Engage with project team to reflect on completed projects, including discussing lessons learned and accomplishments to be celebrated, and communicates insights to leadership to foster continuous improvement. Lead by example to foster continuous improvement and help educate team members across business lines on the importance of the project management teams’ role in the organization.

Requirements

Bachelor’s Degree in Business, Project Management, or related field required.
Equivalent combination of education, technical training, and work experience will be considered in lieu of degree.
Minimum 5 years of high complexity project management experience in Business in IT or Retail/Commercial project management required.
Project Management Professional (PMP) certification, or equivalent, is required.
Knowledge of standard project management practices and methodologies included in the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK).
Knowledge of and interest in AAA applications and services.
Strong project management skills required, including the ability to manage time, budget, communication, procurement, change, and risk.
Knowledge and experience using project management software such as Clarity PPM and Microsoft Project is required.
Knowledge and experience using Microsoft Office suite products including Outlook, Excel, Word, and PowerPoint is required.
Knowledge and experience using video-conferencing software such as Webex, Skype, Microsoft Teams, and Zoom.

Nice To Haves

Master’s Degree a plus.
Project Management experience in IT, Insurance, Automotive, Commercial, and Retail Fit-Out strongly preferred.
Agile Project Management Certification(s) and/or Scrum Certification(s) preferred.
Project Management experience in IT, Insurance, Automotive, Commercial, and Retail Fit-Out strongly preferred.
Experience using one or more Agile project management tools such as Jira preferred.
Familiarity with Visio is preferred.

Responsibilities

Establish and foster strong partnerships across business lines to efficiently work towards project goals.
Serve as project leader and primary point of contact for low-medium complexity initiatives, following best practices based on standardized PMI Project Management Processes & Methodologies to help ensure project success.
Effectively communicate project updates, including roadblocks and potential solutions, to key project stakeholders.
Lead by example and coach others to follow best practices for executing Waterfall/Predictive, Agile and Hybrid projects.
Collaborate with key stakeholders across business lines to review, evaluate, and determine business cases for new project requests considering scope, timeline, budget, RACI matrices, SWOT analyses, and other factors.
Facilitate receipt of required stakeholder approvals to initiate new projects.
Create highly detailed project management plans including scope, timeline, budget, procurement, communication, and other factors to ensure alignment of project expectations with the business’s request.
Responsible for ensuring project goals are accomplished in a timely and accurate manner according to the expectations set with the Project Owner during the project planning phase.
Ensure open line of communication with key project stakeholders to keep them informed of project updates throughout the project lifecycle.
Engage with, provide guidance to, and delegate work assignments to other project stakeholders to maintain team morale and keep the project on track to meet timeline, budget, and communication expectations.
Conduct regular stakeholder meetings to formally present and review project progress towards key objectives including project scope, budget, communication, and others.
Regularly communicate project updates to Senior and Executive Leadership teams both written and verbal.
Keep detailed documentation of any project changes, risks, and/or issues using the Risk Register and Issue Log, escalating issues as necessary.
Responsible for obtaining formal sign off from Project Sponsor and Project Owner indicating satisfaction with the final project product and delivery.
Engage with project team to reflect on completed projects, including discussing lessons learned and accomplishments to be celebrated, and communicates insights to leadership to foster continuous improvement.
Lead by example to foster continuous improvement and help educate team members across business lines on the importance of the project management teams’ role in the organization.

Benefits

The starting base compensation for this position is $87,822 to $149,572 .
The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location .
Comprehensive health benefits package.
Hybrid work schedule.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year