IT Project Manager- 10726

ICSI.•Fort Worth, TX

About The Position

This job is a member of the Information Technology Team within the Information Technology Division and as a member of our Product Agility team, you will be part of a multi-year technology transformation program where we are focused on transforming the American Airlines IT organization in many ways, anchored by our corporate vision and mission. Across six workstreams, we are driving resiliency in delivery, excellence in engineering, and modernizing our technology. Your role in support of this journey is driven by coordinating with product teams and their leadership to plan and deliver standard application documentation and onboarding support for new team members with opportunity to expand or get involved in other program efforts within the team throughout the life of the transformation.

Requirements

Bachelor’s degree in a technical discipline, or equivalent experience/training
1-3 years of progressive broad-based information systems and business experience
1-3 years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies
Relevant certifications in Product Management/Product Delivery field
Has strong knowledge/expertise of product domain including the business model. constraints, regulations, user experiences, etc.
Demonstrated ability to solve, and to lead others in solving, complex analytical problems
Willingness to take calculated risks
Ability to build and facilitate relationships at all levels of the organization, both internally and externally
Self-driven with a natural aptitude for engaging employees in multiple workgroups
Leadership skills: team-focused with high energy and a positive attitude
Proficiency in Microsoft Office Tools (PowerPoint, Word, Excel)
Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability to communicate technical concepts to both engineering and non-technical audiences.

Nice To Haves

1-3 years of experience in Agile methods and mindset as an approach to software development
2-4 years of progressive broad-based information systems and business experience
2-4 years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies, such as Agile/Scrum
Airline Industry experience
Experience determining Product Market fit and defining a Go-to-Market strategy
Demonstrate familiarity with Agile Product Management tools
Experience leading or working within large enterprise transformation towards Agile and DevOps
Experience building training programs or curriculum
Deep product management acumen
Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partners

Responsibilities

Build strong relationships with key stakeholders, including IT leaders, business partners, and team members across the company
Positively influence stakeholders on the transformation strategy by managing expectations, resolving conflicts and ensuring alignment to the transformation goals
Develop and execute comprehensive knowledge sharing plans, including curriculum, schedules, training materials and milestones with reporting on progress, potential risks and mitigation strategies
Engage project teams to facilitate a process to gather documentation, plan and support execution of knowledge sharing to onboard new team members
Prepare project updates and presentations for leadership and facilitate content review during large stakeholder engagements
Utilize effective change management to minimize resistance, maximize adoption, and generate support of new processes, technologies, and strategies across the organization
Maintain effective communication channels that allow for a supportive feedback process
Partner with internal finance teams to establish, maintain and report on project spend
Use data to define project baselines, measure outcomes, share insights, and prioritize delivery
Practices agility by continuously evaluating delivery to maintain focus on the highest value drivers for the organization