IT Project Manager - Intermediate

ShorePoint•Herndon, VA

4h•Remote

About The Position

Who we are: ShorePoint is a fast-growing, industry recognized and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a “work hard, play hard” mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an environment that supports creativity, accountability, diversity, inclusion and a focus on giving back to our community. The Perks: As recognized members of the Cyber Elite, we work together in partnership to defend our nation’s critical infrastructure while building meaningful and exciting career development opportunities in a culture tailored to the individuals technical and professional growth. We are committed to the belief that our team members do their best work when they are happy and well cared for. In support of this philosophy, we offer a comprehensive benefits package, including major carriers for health care providers. Highlighted benefits offered: 18 days of PTO, 11 holidays, 85% of insurance premium covered, 401k, continued education, certifications maintenance and reimbursement and more. Who we’re looking for: We are seeking an IT Project Manager - Intermediate with experience leading IT projects and coordinating end-to-end service delivery in a federal environment. In this role, you will drive successful delivery of IT services and projects by aligning customer needs, operational performance and cybersecurity requirements to measurable outcomes. The IT Project Manager - Intermediate will manage stakeholder coordination, requirements and contract alignment, performance reporting, risk and compliance monitoring and continual service improvement across the project lifecycle. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market. What you’ll be doing: Serve as a primary stakeholder in IT operational processes supporting the service, providing direction and monitoring significant activities to ensure successful delivery. Coordinate and manage end-to-end service delivery for customers, balancing requirements, constraints and priorities across stakeholders. Develop and manage system, network, performance and cybersecurity requirements and ensure they are incorporated into delivery plans and contract language. Define and manage Service-Level Agreements (SLAs) and support Operating Level Agreements (OLAs) with internal process owners to ensure performance expectations are clear and measurable. Lead and oversee project budgets, staffing and contractual performance, including tracking delivery against cost, schedule and quality objectives. Participate in acquisition activities as needed, ensuring procurements and outsourcing efforts include information security requirements consistent with organizational goals. Perform needs analysis to identify opportunities for new or improved business process solutions and provide recommendations for upgrades and enhancements. Develop methods to monitor and measure risk, compliance and assurance efforts for assigned projects, initiating corrective actions when issues or variances arise. Review service performance reports, ensure follow-up on outstanding issues and drive continual improvement through customer satisfaction and internal performance feedback. Conduct or support audits of IT projects and evaluate procurement effectiveness in meeting information security requirements, recommending improvements as needed. Conduct import/export reviews for acquiring systems and software and address supply chain risk considerations when applicable.

Requirements

Knowledge of the acquisition/procurement life cycle, including system life cycle management principles, software security and the integration of Risk Management Framework (RMF) requirements.
Proficiency in Import/Export control regulations (specifically for cryptography and security technologies) and the ability to evaluate the trustworthiness of project suppliers and products.
Knowledge of service management concepts (ITIL) and organizational process improvement models, such as CMMI for Development, Services and Acquisitions.
Understanding of Cloud-based knowledge management, enterprise architectural frameworks and the operational impacts of cybersecurity lapses on the organization's core business mission.
Skill in identifying system performance indicators and translating complex information needs into intelligence collection requirements across the extended enterprise.
Bachelor’s degree in a cyber-related field. Direct experience or relevant certifications may substitute for the academic credentials.
4+ years of relevant experience.
Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking.
Applicants must be a U.S. citizen and eligible to obtain and maintain a security clearance, in compliance with federal contract requirements.

Nice To Haves

Industry recognized certifications

Responsibilities

Serve as a primary stakeholder in IT operational processes supporting the service, providing direction and monitoring significant activities to ensure successful delivery.
Coordinate and manage end-to-end service delivery for customers, balancing requirements, constraints and priorities across stakeholders.
Develop and manage system, network, performance and cybersecurity requirements and ensure they are incorporated into delivery plans and contract language.
Define and manage Service-Level Agreements (SLAs) and support Operating Level Agreements (OLAs) with internal process owners to ensure performance expectations are clear and measurable.
Lead and oversee project budgets, staffing and contractual performance, including tracking delivery against cost, schedule and quality objectives.
Participate in acquisition activities as needed, ensuring procurements and outsourcing efforts include information security requirements consistent with organizational goals.
Perform needs analysis to identify opportunities for new or improved business process solutions and provide recommendations for upgrades and enhancements.
Develop methods to monitor and measure risk, compliance and assurance efforts for assigned projects, initiating corrective actions when issues or variances arise.
Review service performance reports, ensure follow-up on outstanding issues and drive continual improvement through customer satisfaction and internal performance feedback.
Conduct or support audits of IT projects and evaluate procurement effectiveness in meeting information security requirements, recommending improvements as needed.
Conduct import/export reviews for acquiring systems and software and address supply chain risk considerations when applicable.