IT Project Coordinator

CONCEPT SOLUTIONS LLCOklahoma City, OK
12h

About The Position

Concept Solutions is hiring an IT Project Coordinator to support the Federal Aviation Administration (FAA) Office of Information Technology (AIT) Infrastructure & Operations (I&O) Services under the ITIPSS contract vehicle. The position supports project lifecycle activities including project initiation, planning, execution, deliverables, and closure,

Requirements

  • Bachelor's degree in Business Management, Computer Science, or IT Management; two (2) years of relevant experience in project control duties including project scheduling, planning, critical path and dependency analysis, resource allocation, baseline management, and status monitoring.
  • FAA Personnel Suitability clearance required (AMS 3.14-2)

Responsibilities

  • Lead the planning and implementation of projects in coordination with I&O management
  • Assist I&O with definition of project scope, goals, and deliverables
  • Develop and deliver full-scale project plans and schedule project timelines
  • Track project deliverables using appropriate tools
  • Monitor and report on progress of projects to all stakeholders
  • Present reports defining project progress, problems, and solutions
  • Create, manage, and disburse reports related to projects, workload, and resource management metrics
  • Support the monitoring and assessment of Customer Requests and Incidents originating from the FAA IT Service Center
  • Ensure I&O incidents are assigned to the correct queues and team members for response
  • Communicate and escalate issues with incident assignments to team members and I&O management
  • Participate in customer service workflow and processes including customer communication to validate requests for services

Benefits

  • Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.
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